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Reviews from Guests

4.0/5

tripadvisor

2,998

Reviews

from real guests

Z5784IVmarcinm

3

/

5

The hotel's biggest plus is the beautiful views, visible from practically everywhere, and the abundance of greenery. The rooms we stayed in were clean and recently renovated. The biggest downside is the Club Marmara staff's complete disregard for non-French-speaking guests. Only French speakers (wearing blue wristbands) are invited to join in the games and activities, while the rest are pointedly ignored—even though other nationalities were actually more numerous. The food was also so-so. I wouldnt visit it again.

mariepascalea2024

5

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5

We really liked the hotel ❤️. We had a great time. We went on a quad safari in the peninsula, it was amazing! We highly recommend it 😍😍

H844IWlenas

4

/

5

Positive: Room 704, Superior double room with sea view, -beautiful view, -balcony + 2 windows with sea view, -very large, -comfortable beds, -ample selection at breakfast & dinner, -beach water very clear, -breathtaking view from the resort, - Mini market, clothing store in the resort, -cheap bus ride to Heraklion, directly from the resort. -Fare is 4 euros each way / 8 euros round trip per person. -Friendly service staff at breakfast/dinner. Negative: -Room not 100% clean, -daily cleaning only very superficial. -Long walk to the beach if you go on foot, -from the beach to the room is very strenuous, steep hill, -beach bar closes at 5:45 PM, very unfortunate. -Food was always the same, I would have liked more variety, -drinks were unfortunately not good; alcoholic drinks tasted strongly of alcohol or were undrinkable; -limited selection of 4-5 cocktails in all-inclusive, -for the others you have to pay & they are not exactly cheap, soft drinks from hoses and in plastic cups, not worthy of 5 stars, we were disappointed because we know it differently from 5-star resorts. -Animation only in French, -at dinner, you go down a staircase and then the animation starts, -I think it was a song guessing game, -I find it inappropriate every evening, for 5 stars I would have liked live music. -Ice cream was very delicious; pizza at the bars was cold and the same every day. -Sun loungers at the beach are very old & cheap white-blue plastic loungers without cushions, I have never experienced that before. -Umbrellas are almost falling apart, a man repairs them; instead of being replaced. -Within walking distance, there is only a mini market nearby for everything else; taxi; bus; car. -Cutlery & plates not very clean; Conclusion: We enjoyed our vacation, especially the room is recommended. You won't starve or thirst, but the catering is not worthy of 5 stars. The resort is superficially beautiful, but if you look closely, it is not 100% clean & some things need to be renewed. The view is great. We would come back but not for the high price. A perfectly round stay

Facilities Details

Free Wifi

6 Available Room Types

FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS
FAMILY ROOM TWO BEDROOMS

FAMILY ROOM TWO BEDROOMS

Double or Twin SEA VIEW
Double or Twin SEA VIEW
Double or Twin SEA VIEW
Double or Twin SEA VIEW
Double or Twin SEA VIEW

Double or Twin SEA VIEW

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35 Square Meter

Double or Twin LAND VIEW
Double or Twin LAND VIEW
Double or Twin LAND VIEW

Double or Twin LAND VIEW

room-size-icon

30 Square Meter

Double or Twin PROMO
Double or Twin PROMO
Double or Twin PROMO

Double or Twin PROMO

room-size-icon

30 Square Meter

DOUBLE SINGLE USE LAND VIEW
DOUBLE SINGLE USE LAND VIEW

DOUBLE SINGLE USE LAND VIEW

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30 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi