Hara Ilios Village

A human-sized hotel, very cozy with attentive staff. It is very clean and quiet with spacious rooms. Varied meals and we enjoyed the meal offered at the restaurant. The bottle of water distributed each day in the room. We emphasize the staff who speak multiple languages and are always available. Close to airport convenience and easy parking. Vegetable garden cultivated by the hotel. And the best part: we had 2 massages at the hotel’s Creta Spa, performed with kindness and attentiveness. The Cretan massage with olive oil was both dynamic and gentle (not to mention the nutritional benefits of the oil). Before that, we had the sugar scrub, which is a must before the massage! Don't hold back!!! Go there with your eyes closed! The couples massage was very good too! A big thank you 🙏 All finished off with excellent cocktails around the very relaxing and clean pool! Ideal for staying and recharging your batteries!

Family holiday On arrival my booking was not at the hotel. This was due to On the Beach not forwarding the reference and nothing to do with the hotel, The receptionist (Anna) spoke to her manager who confirmed none receipt of booking from On the Beach. Anna then sorted out accommodation for us, she was extremely pleasant and helpful and went the extra mile to sort everything out. Our stay turned out to be a brilliant experience helped by friendly staff in the bar area and also restaurant. It was a fantastic family holiday in a very family friendly environment. I would highly recommend this complex and would not hesitate to stay again !!!!! As for On the Beach they left a lot to be desired. Thank you again to all the staff connected to Hara ilios Village 👌👌👏👏👏👏

We had the best stay which was all down to the fantastic staff. We were made to feel very welcome and staff were so accommodating. The beach is a short walk away with a beautiful clear sea. Buses run to Heraklion or Malia every 20/30 minutes and are the cheapest way to explore Crete from the hotel. The drinks are the best I’ve ever had from an all inclusive! There are so many delicious cocktails, and a lot are included which is lovely (such as Aperol Spritz, Amaretto Sour and Mojito). Drinks are well made, tasty, and always served in a nice glass. The pool bar is fantastic and had nice lunch options too. The main buffet food is all very tasty and includes lots of fresh produce grown on site. There is always lots of choice for salads, mains, and desserts. I will note that the vegetarian options are occasionally lacking and dishes (particularly salads) are not always signposted whether they contain meat. The main pool is nice however we had a private pool so spent more time in that. The spa is lovely and we had a very relaxing massage; Stam made us feel so comfortable. Anna in reception is fantastic, constantly providing useful information and going above and beyond to accommodate us. Julie, Bill, and Rafaella were so friendly and worked so hard during the busy evenings at the bar. The staff are all great and make the hotel even better. I hope to one day return to this hotel.