We stayed 1 week at the Neptuno. Nothing to complain about regarding the service: very clean rooms, dining with a variety of choices (except for the desserts, it's always the same thing).
The hotel is small but it has everything you need. The big plus is the private beach. We are used to big hotels with lots of entertainment. Here it is not a very lively hotel, except in the evening when there is always something at the hotel bar.
The big downside is the room, which is very poorly soundproofed from the hallway. We clearly slept very poorly. And that is a big problem for a vacation...
The staff is very helpful.
In short, for me it is rather a hotel for adults who want a hotel without a big entertainment team and who want to go to the beach a lot, a beach that is not supervised, in any case I did not see anyone, nor at the pool for that matter.
We had to check out of the room at 11am, which is super early to be able to go back to the beach before our transfer (the restrooms are super small for changing and enjoying your last day), which means you don't get to enjoy your last day. In other hotels, there was 1 specific place with a shower and spacious restrooms to change before catching the flight.
Personally, I will not return to this hotel, not lively enough for me.
