Veronica Hotel

When we arrived, we were shocked. The first room was an apartment in the basement, the toilet seat was black and everything was dirty. We then changed the room. The second room was also in the basement. That was also dark, dirty, and disgusting. The mattresses of the beds were old and uncomfortable. Single beds pushed together. Bathroom extremely small and the shower with a disgusting shower curtain was hardly usable. The shower was only 30 x 30 cm in size. After showering, the entire room was underwater. This created an extreme slipping hazard. Furniture more suitable for the junkyard. Although this is stated in the description, there was neither a porch nor a balcony. No privacy. The bathroom window faced the courtyard where everyone walked by, and the back window in the basement faced the street. Anyone could look inside, and what was worse, they could enter or break in. Exhaust fumes from cars came into the room from the back when the window was open. When the bathroom window was open, cigarette smoke from the cleaning ladies who often sat in the courtyard in front of our rooms came into the room. There were blinds, but one also wants to have some daylight in their room. It was dirty, sticky, and filthy everywhere, even in the cabinets and drawers, with some pests. One did not dare to touch anything. For an additional fee, they wanted to give us a room on the ground floor. Since we had each booked a room for single use and the room in the basement already cost €75, we declined, as the price-performance ratio was abysmal. To salvage the vacation, we spent two days of our precious holiday looking for another hotel. Unfortunately, this was not possible for our time frame, as we also needed two rooms. We then stayed in other hotels on a nightly basis that were cheaper, cozy, and above all, spotless in cleanliness. This naturally incurred additional costs for us. It is incomprehensible to me how one can rate such a hotel with three stars. This was by far the worst hotel I have ever spent a vacation in. I have been going to Naxos for years to a hotel that only has two stars. And there are worlds of difference between that hotel and this one. I really did not expect that the stay here would be so terrible, in the truest sense of the word. I can only advise everyone against booking this hotel, as these unhygienic conditions are detrimental to health. Moreover, everything is very soundproof; when people talk in the neighboring room, it sounds as if they are in the same room. Everyone could also hear the neighbors' trips to the toilet, and when the toilet was flushed, it sounded as if a waterfall was flowing through the room. Oh, by the way, there is also a construction site across the street....

We've enjoyed a couple of weeks staying in this hotel with wonderful staff. There was no loud music from the bar in the evenings unlike other nearby hotels. Location is perfect - 4 beaches nearby, Lidl, bus station, nice park for morning jogging. Free gym is another big plus for fit people. Thanks a lot Christos, Maria, Andreas and all the cleaning ladies for your great service.

This hotel is all about location 3 lovely beaches within a very short walk €12 taxi from chania Went to 10 local restaurants never had a bad meal all excellent There's a land train stop 200 metres away so if you need to go watermark or lake kourios it's very easy . Hotel rooms cleaned daily and best bathroom that we have had in 4 stays in greece Staff are fantastic George and his family who run bar and food .made us feel so welcome The bar is only one in kato doratso that's shows football as well Pool is mainly. Quiet. and spotless clean Only real down side it's on a quite busy road Would definitely stay again