Kristalli Apartments

Stayed here for a little over a week with my friends as part of an Easyjet package holiday. The hotel is very nice, clean and quiet with a mix of different types of guests. All of the staff here couldn’t do enough for you and were all so lovely and helpful throughout our stay (special mentions go to the lady behind the pool bar and the security guard who helped me and my friends to our rooms on several occasions after a night on the strip!) The rooms were well equipped and were clean and comfortable. Bedding was changed and fresh towels were provided daily. The pool area was a great place for us to be during the day. Plenty of seating both in the sun and the shade. Pool bar was very reasonably priced and had a large menu of drinks and food. Staff were also very helpful with food allergies and were extremely attentive. The hotel is in a good location, with a shop, restaurant/ cafe/ bar and chemist all within 5 to 10 minutes. The strip is around 15 to 20 minutes away and the beach is about 20 to 25 minutes away (on foot). The only downsides to this hotel are that you have to pay for air conditioning which if I remember correctly is €15 per night. I can understand why they do this however it was quite expensive. When using the shower, water floods the entire bathroom which made the floor very slippery and we were having to wear our sliders in the bathroom in order to not get wet following. Finally, during the day the gates are open and unmanned. Meaning that anyone walking past can just walk into the grounds of the hotel which did create a slight feeling of insecurity. Overall this hotel couldn’t have been much better and really made our holiday. Should I ever return to Malia/ Crete, I will most definitely be staying here. Thank you all once again.

Despite the fact that there were enough people by the pool, there were always plenty of beds and umbrellas. No towel-layers here. Breakfast was fresh every day and plenty of choice. Staff very friendly and helpful and extensive menu in pool restaurant. We could keep the room on the day of departure until 5 o'clock for a small amount, which was lovely. In short, small-scale family hotel, but are more than worth the 3 stars.

Excellent holiday, very friendly staff. The new menu was great. Rooms are good and cleaned every day. In old town but 10 minutes from the strip. Great restraunts nearby. Will certainly be back. 😀