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Reviews from Guests

2.0/5

tripadvisor

24

Reviews

from real guests

Marie_the_Swede

2

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5

In our booking, we had requested a room at a higher floor. Of course we were hoping for an ocean view while staying at a beach hotel. But we were given a dark room at the 1st floor with no view what so ever. Also, the bed was terribly hard and the pillows and sheets were old and did not look clean. When we complained, they put another mattress on top of our matress, but we didnt even notice the change, because the new "matress" was more like a bed cover, extremely thin. And the lighting in the bathroom was blueish (why would anyone want cold blue lights?), which added to a not very nice hotel experience. Although, the view from the rooftop with the pool, was beautiful. And the location in the middle of Rethymnon was perfect!

piahansen2017

3

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5

Baser on recomondations on trip advisor.... our expetations were very low and negative. However when we arrived the pool and surroundings were total renovated and lovely.... what a fantastic view from up there. The staff was so accomodating and nice trying to fulfill all our needs and wishes. Yes the beds were top hard but i got an extra madress and slept like the princess on the pea😀 Location is fantastick if you like to be in the City without hearing it. Good for teenager too. You do not get a batter 2-Star hote.. internet is working really welll ... i would go back anytime😎

jacob701

1

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5

Well - where was the focus on cleaning and hygiene? Staff sorting towels directly on the floor in hallway.. Aircondition that was extreme dirty.. did not get new towels for 4 days.. Hairdryer that was taped together for not falling apart. And do NOT bring people that are used to Internet.... Generally not working! The reception are normally free of staff. TV from another planet.. And to top it all - the madrases are used for maaany years and was thin as paper. The only positive thing to say - the location.