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Reviews from Guests

3.0/5

tripadvisor

936

Reviews

from real guests

johnpK8321YF

1

/

5

0/10 from me and my sons. Where do I even begin? our experience at this hotel was extremely disappointing from start to finish. The majority of the staff were rude and unhelpful, The food was by so bad we had to eat out most nights. The quality was very poor . If you're thinking of staying here stay well away-boring.no one talks,rude,, , The rooms was bad-broken back door-no vent in bathroom as broken,no locks on bathroom doors,toilet paper can not be flushed down the toilet and put in bin,beds where no ready when we arrived. The beds were incredibly uncomfortable, The all-inclusive drinks package was also very limited, offering just two cocktails and one beer option.drinks where terrible, To make matters worse, the hotel experienced an eight-hour power outage during our stay, leaving guests without cold drinks, functioning showers, or basic facilities. What was most frustrating was the complete lack of communication from management,thie hill to get to your appartments are deadly.This is, without question, the worst hotel I have ever stayed in. Based on our experience, I would strongly advise others to look elsewhere please.they are so rude-moody,alot of people where moaning and where disquested how they where treated.you have been warned.

alexandra_V4660LP

4

/

5

First of all, please note that the hotel is located on a hill, so keep that in mind before booking. It is also a 3-star hotel, which should be taken into consideration when evaluating the overall experience. We stayed there for 10 days and had a pleasant stay. The hotel staff were friendly, the area was clean, and the swimming pool was nice as well. The food was somewhat repetitive, but it was tasty. What surprised me positively was the variety of meat options available, including rabbit, duck, and lamb, which was a nice change from the usual selection. On the other hand, I missed having more fresh fruit. Watermelon, grapes, or different types of melon were not available. In the mornings, only grapefruit was served, and later in the day there were mainly apples, pears, and oranges. The snack selection was rather limited, consisting mostly of pastries, which was a bit disappointing for us. Room cleaning was generally okay. However, we once had a shortage of toilet paper because none was provided for two days, and we had to ask for some at the reception. We also occasionally noticed small leftovers on the floor after cleaning. The overall atmosphere was pleasant. However, I believe the restaurant manager was sometimes a bit too loud and overly familiar for my taste. One thing I did not appreciate was the way he occasionally addressed some of the female staff members when there seemed to be an issue. Such conversations should ideally take place privately and away from guests. If there is a problem, it would be more professional to discuss it quietly in a separate area rather than in front of customers. Apart from that, the staff were generally friendly and helpful. Overall, though, it was a good stay for the price we paid, and we were satisfied with the value for money.

sabrinag968

3

/

5

We were satisfied with the quality-price ratio, our room was 503, the accommodation was nice, clean, and spacious, the only downside was the bathroom, very small, and the shower was uncomfortable, small with a short curtain that flooded everything, good cleanliness, nice view, nice little terrace, friendly staff, international food with limited choices that improved a bit towards the weekend.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi