Karvouno Villas

We booked this villa because of its stunning location and the high-quality presentation, paying around €7,000 for six nights. Naturally, our expectations were high. Unfortunately, our disappointment was even greater. The location of the villa is beautiful, and the nearby beach is truly stunning. Our children especially enjoyed spending time in the pool, which is ultimately why we decided not to end our stay early. Within the first 24 hours, we discovered and documented numerous issues. These included heavily stained mattresses underneath the toppers, dirty and blackened grout and silicone in the bathrooms, heavily limescaled fixtures, dust, cobwebs, dirty electrical outlets, as well as various damages and obvious signs of wear and tear on the walls and ceilings. The pool area also did not appear to be finished to the standard we would expect from a villa in this price range. Overall, the condition of the property fell well short of the standard and quality we expected for the amount we paid. We informed the owner of our concerns immediately. She explained that the stains on the mattresses were caused by a natural discoloration of the latex material. That may well be true. However, in our view, this does not change the fact that mattresses in such a visible condition should not be exposed to guests in a villa of this price category. They should either have been replaced or at least properly protected so that guests would never be confronted with such an impression. Unfortunately, we received no response to our further comments regarding the many documented issues. This was particularly disappointing. At the very least, we had expected our legitimate concerns to be acknowledged and taken seriously. Nobody expects perfection. However, when paying this kind of price for a villa, we do expect a significantly higher standard of cleanliness, hygiene, maintenance, and overall quality. While the location is undoubtedly beautiful, it was not enough to make up for our disappointment with the condition of the villa. For this reason, we unfortunately cannot recommend this property in its current state.

What can I say about this place and the team that manage the Karvouno Villas ….. Alexandra and Michael are fantastic Villa hosts who understand the importance of a relaxed family holiday ….. nothing is too much trouble and the Villa and surroundings are amazing. We rented boats for a couple of days and travelled around the surrounding beaches and blue lagoon, and complimentary kayaks are available to use on the beach which results in relaxing moments taking in the beautiful surroundings. Taxis are available in and out of the town with ease if you don’t fancy the steep but short walks to town We can’t wait to return to the best villa we have ever stayed in …. Well Done Karvouno and Alexandra and Michael on what has been a fantastic 10 days

We had a fabulous stay in Villa Michail with our 2 children.The villa has amazing views over the bay with lots of space with a lounge, kitchen, double bedroom and bathroom on 1st floor and another bedroom, shower room and cinema room downstairs. The air conditioning worked well and the beds were very comfortable. Outside, there are two dining areas, plus the pool. Inflatables were provided along with a washing machine (lovely to come home with no pile of washing). The villa and pool were both cleaned to a high standard daily. Our stay included breakfast and lunch, which were varied, tasty and plentiful. We were able to chose from breakfast menu (crepes, pancakes, omelettes, yoghurt with fruit and honey, etc.) and then had a set villa menu at lunchtimes. The children were able to pick alternatives from the main menu. Whilst the food was excellent, we would probably have preferred a more flexible/lighter lunch menu and/or the opportunity to swop for dinner. All the staff worked incredibly hard to make our stay comfortable, including providing a delicious birthday cake with candles for our son’s birthday. The beach is more gritty than sandy, but the water is very clear and sheltered. Perfect for children. The villas have front row sun loungers reserved for them, which is enforced. We enjoyed watching the boats coming in and out. There are also kayaks and paddle boards available for guests to borrow. The only minor improvements that we could think of would be a welcome pack (with details on meal times, facilities, trips, Wi-Fi, etc.) and to upgrade the villa sun loungers to one’s with cushions (reflecting 5* standard). These did not detract from our stay in any way. Thank you to Mr Michail, Maria and the team for an excellent stay and we hope to return again soon.