Valis Resort

Everything works about right and the worst is the attitude at the reception. A style superior to Hilton and the essence of "whatever happens, it's the customer's fault." Disappointment for me, amateurism for the hotel! Damn!! Stars 2 plus!!!

Location good near all tavernas and small shops. Parking good. Pool area busy and volley balls flying at us. Overall hotel needs major refurbishing. The carpets filthy and stained. The walls dirty. Lighting in the rooms dark and dingy. No water pressure at all. Breakfast awful no option for lactose free yoghurt. No fresh fruit. Overpriced for what you get.

My expectations were high after reading the positive feedback. The welcome was warm. Arriving on the floor the enthusiasm was already somewhat cooled, dirty old carpet in the hallway and musty smell. We had booked a double room with sea view (good for 400 euros for 2 nights anyway) - the room we got overlooked a crevice of sea somewhere and on the left a blind wall full of moisture - loud music from the boxes of the pool - and the air conditioning did not work - there were no cupboards provided to unpack your suitcases. I then asked if there was another room available - this proved difficult... after searching there was one with sea view available. When she showed me these I thought it just smelled musty... nothing could be further from the truth - the whole room just smelled like mold - the smell was uncurable. Regarding the pool - the pool is follow with external people, there is rubbish against the hedges + there is a mentality of laying your towel to make sure you have space, you can not swim through the many ball games And then breakfast... I'd say just skip it there We were forced to stay 1 night and then fled, everything was just thoroughly humid in this context - we do not understand the positive reactions nor why this is still a 5* hotel.