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Reviews from Guests

4.0/5

tripadvisor

246

Reviews

from real guests

W4653RMmichaels

5

/

5

We had an absolutely delightful stay at Primoula Spa Hotel in Zagorochoria! The serene location, nestled amidst stunning mountain views, offered the perfect escape from the everyday hustle. The rooms were cozy, elegantly decorated, and reflected the region's traditional charm. The spa facilities were a true highlight—relaxing and rejuvenating. Alexis and Evi went above and beyond to ensure our comfort, always friendly and attentive. Highly recommend it for anyone seeking tranquility and a touch of luxury in nature.

179aggelikip

1

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5

Beware scammers! We arrived in Primoula after 5 hours of travel and the hotel is closed and the owners are not answering the phones. A deposit has been given from April 2024 to this property. In the booking.com it still says that it has a room. As far as we were informed, the owners and tenants "broke it" and simply closed the hotel without any information and of course without refunding the amount given. Unacceptable. We will take legal action. Attention fraudsters! We arrived at Primoula after 5 hours of travel and the hotel is closed and the owners do not answer the phones. A deposit has been made since April 2024 at this property. The booking still says he has a room. Since we were informed the "broken" the owners and tenants and simply booked the hotel without any updates and of course without a refund of the amount given. Unacceptable. We'll move legally.

nathalieo991

1

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5

I came with friends in August. Some were housed in rooms and others in suites. The bedrooms have beds on the floor and are on the ground floor. Water leak in the toilet... It was very hot in the room although at night in summer the temperatures can drop to 17 degrees. Of course no air conditioning. I strongly advise against the rooms. The suites are spacious and have good views but they are expensive. The bathrooms could do with some updating. The staff is very rude. We had the impression of disturbing them as we approached the reception. But the biggest disappointment is the breakfast. On their site, they praise a homemade breakfast where they highlight local products... everything is a lie: low-end industrial jams, powdered orange juice mixed with water, inedible bread, terrible coffee (possibility of having an espresso coffee at an additional cost), omelette prepared in advance... it's the worst breakfast eaten in Greece. I do not recommend this accommodation where everything is a lie and where hospitality is far from being there.