Grand Forest Metsovo

Mountain hotel that only has the name of Leading Hotels. Overall, it's a return to the 70s. Rooms as outdated as possible and depressing. Plus, overpriced for what it is. Zero service: no Nespresso machine in the rooms, terrible fitness center, spa from another era... Only one bright spot: the food and the wine list. Exceptional and reasonably priced. So, come here for dinner and pass on the hotel.

Let's start with the positives: the hotel is located in a very beautiful site, the view is magnificent. It is suitably equipped with a gym, an indoor pool, a spa, and an outdoor pool. Parking is easy in a large lot in front of the hotel entrance, which offers enough space to maneuver. After that, nothing else goes right. The rooms. At check-in, the person tells us that we have been upgraded to a suite with a mountain view. Otherwise, it was a view of the hotel roofs. In fact, it is not a suite, it is a simple room with an ugly view. The room is dated, the sofa is stained, the hangers break on the first use, the shower is basic. No bedside outlet to plug in cell phones. Chipped furniture, closet doors that don't close well, made of cheap wood. Upon our arrival, we notice that the room has not been vacuumed. A light bulb is burnt out. The terrace overlooks a poorly maintained gravel road and is separated from the other terraces by a simple plywood partition. Thanks to the VdM concierges, we are transferred to another room, three categories higher. Upon arrival, the room is identical in size, decor, and equipment, but brighter and with a better view. The common areas. On the 2nd floor, the windowless hallway has a tile floor that echoes tremendously, especially since the soundproofing is not great. The decor tries to combine modernism and tradition and fails in both areas, even if the lobby and the bar are rather successful. The shared restrooms do not lock, since the latches are broken, at least for the three I tried. The paint is degraded in many places, the umbrella bases are rusty, the woodwork is full of bird droppings. The outdoor pool. Nice: it is an infinity pool. Not nice: it is freezing and most of the view does not overlook the mountains or Metsovo, but the roof of the building located below. No view then. The service at the reception. Since there is no outlet available to charge phones, we asked for a power strip. Too bad: there isn't one in the entire hotel! The service at the spa. At the spa reception, a very unpleasant man, who only explains the restrictions: you have to book the pool, the sauna costs extra, etc. Not inviting, we moved on. Conclusion. Not up to the level of what we have had so far, not up to the level of a 5* (rather inferior to most of the 4* I have known) and certainly not up to the level of other Leading Hotels of the World.

amazing location, great atmosphere, very large rooms, good value, very clean, no noise at all, excelent service.