Metaxa Apartments

BED BUGS Our stay was cut short after we discovered what appeared to be a significant bed bug infestation. We found multiple bed bugs on and around the mattress, including dead specimens, and both photographs and videos were taken as evidence. We also suffered bites during our stay. When the issue was first reported, the owner acknowledged the complaint and advised us to find alternative accommodation while she contacted Booking.com regarding a refund. Based on this advice, we paid for another place to stay and left the property. However, when we later met with the owner to discuss the refund, her attitude changed completely. Rather than taking responsibility for the condition of the accommodation, she accused us of bringing the bed bugs ourselves and refused to provide any refund. We found this response completely unacceptable given the evidence we had provided. The situation caused significant stress, disrupted our holiday, and resulted in additional accommodation costs that we should never have had to incur. Booking.com has since become involved due to the seriousness of the complaint. Cleanliness and guest safety should be a basic expectation of any accommodation. Based on our experience, we would strongly advise other travellers to consider alternative properties.

It's a vibrant area with live outdoor life, so you hear the noise all night, but nothing that bothered me anyway, you can go out and party or eat something good.😀The lady was friendly and the room was quite ok.

The METAXA apartment complex is NOT recommended. There are ● No SWIMMING POOL belonging to the property, the photos are from another hotel 50m away, ● No car park or parking space, which I would have needed, however, because I had already rented a car in Germany. I had to park the vehicle in public about 10 minutes away. That was problematic, as Kavos is a total party mile with a lot of drunken young guests, ● no RECEPTION in the complex, consequently no possibility of inquiry, a TOUR DESK or LUGGAGE STORAGE. Alternatively, there was no “blackboard” of either the hotel or the TUI. ● no RESTAURANT belonging to the complex with breakfast possibility (!), no MINIMARKET, and the other described “offers” were also not available. However, I was significantly affected by the noisy “party environment”. Even at night I felt bothered by grumble and drunken guests who were looking for a way home from the neighboring karaoke bars. ● Towel change not performed within the stay of 7 days, ● No cleaning of sink and toilet (no disinfection) performed within the 7 days, ● Cleaning floor (wipe through) only done once, although it was often necessary to