Palms and Spas Boutique Apartments

We had high expectations for this property, especially considering the price we paid (almost €2,000 for our stay), but unfortunately the experience did not meet the level we expected. The biggest disappointment was being informed, only one day before departure, that we had to leave the room earlier because the property had made a mistake with the reservations and another guest was arriving. Although we were refunded for the cancelled night, the way this situation was handled and the very short notice were extremely disappointing and inconvenient. We also asked if an upgrade to a room with a private pool would be possible, but we never received any answer during our entire stay. For a property that presents itself as a premium accommodation, we expected better communication and more attention towards guests. There were also small details that affected our overall impression. We were left a welcome bottle of wine in the room, but honestly, for an accommodation costing almost €2,000, this gesture felt rather disappointing and not in line with the level of experience we expected. Sometimes a thoughtful gesture is better than one that feels like it was done just for the sake of it. Additionally, although we requested more condensed milk for the Nespresso coffee machine from the first day, we had to remind them ourselves, as there was no proactive effort to make sure our request was taken care of. The room and location are beautiful, but unfortunately the overall experience did not justify the price paid. At this level of pricing, guests expect more attention to detail, better communication, and a truly premium experience.

I cannot review the facility because unfortunately, I have not been there. Let me tell you about my misadventure. Around March, therefore several months in advance, I booked this facility on booking.com without free cancellation for the period from June 3, 2026, to June 10, 2026. In mid-May, I realized that the amount to be paid exceeded the limit of my card, so I made the change with a new card (this one suitable for payment) and immediately notified the manager via WhatsApp, but he did not respond right away and let several days pass. At the end of May (May 27, 2026), this time, the second credit card was rejected by the facility. So, very worried, I sent a new message to the manager named Vassilis, who informed me that my apartment was no longer available because it had been booked by other people. He then offered me another apartment with a sea view at an additional cost of €200.00. Conclusion: How is it possible that I booked without free cancellation in March and my apartment in June is no longer available? I'll tell you..... Because the character Vassilis takes reservations on booking.com and then on his own website. In the end, he cancels those sold at a lower price and confirms the other one. P.s.: I reported this to the booking.com site and I hope that what you did to me happens to you, dear Vassilis, when you go on vacation.....

I recently stayed at Palms and Spas Villas Retreat in Corfu, and it’s honestly one of the most beautiful places I’ve experienced on the island. Having travelled around Corfu for the past 10 years, I can confidently say this place stands out. The location is incredible, with breathtaking views, and it’s just a five-minute walk down to the village. If you prefer not to explore too far, the area itself has everything you need for a relaxing stay. The villa was spotless and clearly very well maintained. Everything felt thoughtfully looked after. The staff and team were fantastic—friendly, attentive, and genuinely welcoming. I don’t often say I would return to the same place, but this is definitely one I would come back to without hesitation