Louis Corcyra Beach

We stayed as two adult couples for a week, during which the hotel actually changed its name from Dreams Corfu to Hyatt Ziva Corfu. We opted for the Preferred Club, which I would recommend. Our room (559) was spacious, modern and had an amazing view overlooking the Preferred Club pool and loungers. The air conditioning didn't work on the first night, but after reporting it to Reception it was fixed promptly. If you are up at around 6am, the sunrise is incredible over looking the sea. Lucky during our stay in the Preferred area there was no reserving of sunbeds at stilly hours. Generally got there around 9.30am and had the same spot all week. However, on the last morning, we could see the infinity pool area had loads of sunbeds reserved very early. A special mention has to go to Julie Ann, who looked after guests around the Preferred Club pool. She is an absolute credit to the hotel. Every day she served drinks directly to our sunbeds with a smile, despite working in the blazing heat. She was friendly, funny, and after just one day remembered exactly what we liked to drink. Service like that really makes a difference. The Preferred Club lounge itself was good, with a good selection of branded drinks that you could help yourself to. One guest described it as being like an airport lounge, which was quite accurate. Unfortunately, it was disappointing to see some guests abusing the system by stockpiling drinks from the fridge and even leaving with half-pints of Baileys. The main restaurant offered generally good quality food, very tasty although the layout felt a little odd and lacked any real flow. The dessert station was positioned right in the middle, meaning you had to dodge people, plates and children as you entered the restaurant. Excellent freshly made omelettes in the morning if you are prepared to wait whilst it is being cooked. We were fortunate enough to dine in all 3 à la carte restaurants, although we had to push quite hard at check-in (after having read how hard it was to book to secure reservations) Whilst checking in we tried to download the hotel app but never succeeded. The Italian restaurant was the only disappointment. We were given an 8:30pm table and immediately told the kitchen was closing once we sat down, so we had to order everything, including dessert, straight away. The service felt rushed, and unfortunately our main courses weren't very good, with an overpowering cinnamon flavour. Because the kitchen had already closed, there was no opportunity to change them. The Seafood restaurant was outstanding. The food was excellent, the service was attentive, and it was easily our favourite meal of the holiday. The Greek restaurant was also very good, the pork steak was enormous and probably would have been enough on its own without ordering starters! One thing worth noting is that none of the à la carte restaurants are air-conditioned. They rely on large fans, which help, but it can still be quite warm. The lunchtime beach snack bar could benefit from a wider choice of food. The staff worked incredibly hard but seemed under pressure, and tables often weren't cleared quickly enough. The Beach Bar has so much potential to become a fantastic spot for evening drinks before going back to the room to get ready. I know there is the other bar near the Seafood Restaurant that you could go to. But when still in your swimmers it would be nice to have this area sorted out with more comfortable seating, better furniture and additional umbrellas to create a more inviting atmosphere. Also worth mentioning is that the beach is man-made, with steps leading into the sea. We only watched the evening entertainment once, but it was lively, fun and well received. The hotel grounds were generally pleasant, although I felt some areas, particularly around the bungalows and Beach Bar, looked a little untidy and could do with more attention. That said, the staff throughout the hotel were friendly, hardworking and always willing to help. It's impossible not to admire how hard they work in such high temperatures. A few tips for future visitors: hire a convertible for a day and explore the island—Corfu has some stunning scenery and beautiful villages. Don't miss Old Corfu Town, where the architecture and atmosphere are incredible. A taxi from the hotel cost us around £30 for four adults, but if you walk outside the hotel grounds you can usually find one for 20–25 Euros. Or catch a bus which costs a few Euros. Overall, we had a very enjoyable holiday. There are a few areas where the hotel could improve, but the excellent staff, beautiful setting and relaxed atmosphere meant we had a great stay and would happily recommend it.

A beautiful, well located hotel with warm, welcoming staff! Location is great with a lovely beach and great views. Food was great, everything was well clean and facilities well maintained. A sports TV viewing area would be good somewhere for big events (World Cup) but outside of that the place was perfect and the staff, kind, caring and amazing!

We arrived late June for our second visit to what was Dreams and became Hyatt Ziva while we were there. The Al a carte restaurants were again very nice but were not able to get a reservation at the fine dining, and not sure where there was ? Guest relations were excellent, as after explaining that my husband had a medical condition and we would need to keep our room or given an alternative due to a late check out, this was all arranged and confirmed the day before we were due to leave. This was a huge relief as we could relax and enjoy our last few days of our holiday. We paid for a sea view bungalow and allocated one down at the waterfront (room 230), this I may say was amazing and if we could be guaranteed to have this again ,,, we will definitely return for a third visit.