Arkadia

We will come back for sure !!!! Everything was excellent !!! Beautiful hotel, lovely food & people !!! I can’t recommend this place enough!!!! Beautiful sunsets from our balcony as well!!!!

We stayed at Arkadia Hotel from 29th July to 4th August and had an absolutely wonderful experience. We last visited in 2019, and the moment we arrived we were welcomed so warmly — the team even remembered us, which instantly made it feel like coming home. Everyone was incredibly kind, helpful and friendly; we were genuinely treated like part of the family and even introduced to their wider family during our stay. Nothing was ever too much trouble. We stayed in the Deluxe Suite, which was immaculate, spacious and beautifully maintained throughout our visit. The hotel itself is peaceful, and guests are respectful in the evenings, making it perfect for a relaxing break. A special mention to Angelos, who greeted guests every day with a smile and always had brilliant tips on where to eat or which beaches to visit. His daughter Sotirias was also lovely — she chatted with us often and shared great ideas on things to do around the island, which made exploring even more enjoyable. You do need a car to explore Zante properly, but the hotel offers car hire at very competitive rates, making everything simple and stress‑free. The food was outstanding — especially the traditional Greek dishes cooked by Mary, which were honestly better than any restaurant we tried on the island. Every meal felt homemade, authentic and full of care. We had an amazing stay, loved the island, and would absolutely return. Arkadia Hotel is a gem — warm, welcoming, and run by people who truly care about their guests.

⚠️ "I WILL KILL YOU" – Hotel owner threatened us after escalated conflict | Never again for us We cannot recommend the Arkadia Luxury Hotel & Apartments after our stay. It is a small hotel; the hotel owner was also our contact person at the reception. Upon arrival, we were offered the covered parking space directly next to the hotel. A vacuum cleaner, buckets, and cleaning brushes were standing there, freely accessible. There was no sign and no indication that the vacuum cleaner was private or that it could not be used by guests. After a visit to the beach, we had sand in the car and therefore assumed that the cleaning utensils provided there were intended for guests. We vacuumed our car briefly. The hotel owner then came over, became loud, and explained that the vacuum cleaner was private. We apologized immediately for the misunderstanding. Nevertheless, he declared that as a "punishment" we were no longer allowed to park in the covered parking space and would have to park our car behind the hotel. Only AFTER this incident was a sign printed and put up that identified the equipment as staff-only and prohibited its use. We have photographically documented the parking situation and the subsequently posted sign. That same evening, our air conditioning stopped working. When we called around 12:30 a.m., the hotel owner reacted unkindly and asked why we were calling so late. In fact, the switch for our air conditioning was turned off. After turning it on, it worked again. On August 4, I deliberately sought out a quiet conversation again because I wanted to resolve the situation peacefully. I explained that his behavior had burdened me and that I no longer felt welcome at the hotel. When I asked him whether he had reflected on the situation or spoken to anyone about it, he explained in essence that he was a "businessman," did not have to do that, and did not need to be lectured. Furthermore, he made it clear that it did not matter what I said – we would no longer be allowed to park there. When my husband saw how much the conversation affected me, he asked why I was being treated like that over a vacuum cleaner. After that, the situation escalated completely. The hotel owner became aggressive, attacked us, and followed us to our room on the second floor. A hotel employee had to hold him back and keep him from getting to us. At the same time, I held my husband back so that the situation would not escalate further. In the further course of events, the hotel owner threw a bottle in our direction. Then he threatened us with the words: "I WILL KILL YOU." He also demanded that we leave the hotel. Since we were aware that the area was under video surveillance, we subsequently requested in writing that the hotel provide us with the camera recordings from August 4 between 9:30 a.m. and 11:30 a.m. We received no response to that. We also reported the incident to Expedia. After no agreement could be reached, the matter is now with an arbitration board. Our concern is not that the further use of a private vacuum cleaner was prohibited. We accepted that immediately and apologized. What is decisive for us is how such an escalation could arise from a simple misunderstanding. After this experience, we would never stay here again and cannot recommend this accommodation to other travelers.