Elegance Suites

We have just returned from a very relaxing stay, the facilities were great (pool & view fantastic). We were given a room upgrade on arrival which was a pleasant surprise and much appreciated. The staff helped make the stay enjoyable, the waitresses were brilliant and welcoming the waiters were just as good ( special mention to Stiamitis, hope the spelling is correct, he was very knowledgeable on the area/island with recommendations on where to visit). The housekeeping ladies were very good and the room was always clean with fresh towels. Unfortunately we had a flight cancellation, so we returned via taxi, from the airport for an extra night, which Chryssa in reception, was very helpful and accommodating in arranging, thankyou Chryssa.

Thank you for going above and beyond to make our 10th wedding anniversary so special. From the moment we arrived until the moment we left, every member of staff was exceptional. A special thank you to Miss Chryssa, who was incredible from start to finish. Your work ethic, your style was very appreciated , Miss Sophie for the brilliant massage, and all the dinner staff who were always so happy, warm and friendly. Your kindness and hospitality made our anniversary truly unforgettable. ❤️ the rooms were incredible and perfect! We couldn’t have asked for a better escape.

We spent a week at this property. It is definitely nice here. The hotel is well-kept, clean, and very welcoming. The staff is kind, thoughtful, and attentive, with a special mention for Stamatis who, with a greeting, a smile, and a word, turns a wake-up call into a good morning. But in general, they are all excellent professionals. On paper it is a 5-star, in reality it is a good 4. The rooms are very spacious and comfortable, more like apartments than hotel rooms, and this is definitely a plus. There are some small oversights that definitely need to be improved. The baseboard that is coming off, the imperfect finish, the rather old pool lounger, the sign at the entrance with some "crooked" letters (to give hyper-trivial but significant examples): details that, while not substantially changing the quality of the stay, should be improved given the property's ambition to be of a level above the island's average. Breakfast is abundant, more oriented toward an English breakfast than a continental one, but in any case, it is suitable for all tastes. The hotel's location is greatly appreciated, from which in the evening you can enjoy a nice, light, refreshing breeze and a very evocative view of Kefalonia. The hotel's location with respect to the island as a whole is also to be appreciated. It is effectively located in the "center" of the island, north of Zakynthos town; it is possible to travel both north and south on the island with manageable travel times (ps: in general, a car is better for those who want to tour the island well because trips take from 40 to 50-plus minutes). In summary: it is a nice place to stay, you can breathe in a great vacation atmosphere, with very good service that nonetheless has ample room for improvement. With a few interventions, those details that slightly disturb the overall rating, which in my opinion remains very good, can be resolved: 8+