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Reviews from Guests

3.0/5

tripadvisor

191

Reviews

from real guests

K8126VNmariam

1

/

5

The worst place I've ever stayed. Don't be fooled by the photos online—they only show the rooms with a sea view, but not the ones facing the street. The rooms are extremely small, only superficially clean, and the bathroom fixtures are old, broken, and rusty.

Excursion09464770373

5

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5

They were all perfect and very smiling everyone the employee specifically a girl named little girl I think if I don't make a mistake that served us at the bar was very polite and very good at her job bravo! We had a great time and will definitely go again

bestofintensions01

1

/

5

We stayed at the Phoenix hotel for three nights during the second week of May and found it seriously lacking in attention to detail. Breakfast service is self-serve from the buffet, there are trays and you pick your food as in a cafeteria , and if you want a decent coffee, you have to wait, as the waiters just stand around doing absolutely nothing. Once you finish eating, no one clears the tables. The food itself is mediocre, and there seems to be no supervision at all. It feels like the hotel is running on autopilot. It’s a shame because the location is fantastic—right in the center, overlooking the waterfront. For me, it’s one of the best spots. Unfortunately, the hotel is poorly managed and operates more like a small village inn on a Greek island rather than a proper four-star establishment. Regrettably, I won’t be returning, as I’m sure there are better options nearby.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi

Phoenix in Zakynthos Ionian Islands