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Reviews from Guests

4.0/5

tripadvisor

45

Reviews

from real guests

jackfC4010UB

1

/

5

Horrible never ever come here we got moved from a 5 star to this hell hole and when water goes down the sink brown stinky water comes out the floor drain and floods the bathroom and if I could it would be a 0 out of 5

melanietK5361TE

3

/

5

We are currently at the Admiral and to be honest my review is a mixed bag. There is nothing ‘wrong’ with the hotel just not the right hotel for this couple in their 50’s. Not quite sure what age the hotel aims for, young families I think - not enough to accommodate teens, too busy for older adults - though my husband enjoyed joining in the darts and water polo in the day. Room We have a family room (all that was available when booking) and it is quite nice. Storage is limited, even for 2, no drawers so some clothes in open suitcases on the spare beds. Cleaned really well every day. Quite modern - no issues there View is not great, overlooking the road - but we don’t spend much time in the room anyway. Food I’ll admit to being rather fussy, but this is a typical AI, canteeny - breakfast good, snacks outside in the pool area good, food only just warm - though I know it’s difficult to accommodate so many people, not ideal but maybe a microwave ? We ate out most nights - the quality and amount of restaurants in the area is fantastic Entertainment The staff try really hard and the outside entertainment is ok Pools Very lively around the larger pool as it’s not very big for the size of the hotel. We have been out to the beach and booked sun beds at Makai for 2 days - very relaxing and worth paying for. Beds in the sun by the pool gone by 8 so if that’s a priority for you it’s worth getting up early. We never saw any towels being removed by staff but were told some were the week prior to us arriving. All in all a nice hotel just not 4 star as advertised

Jan1956

4

/

5

We booked this late as usually stay sc or bnb The rooms are small with limited clothing space, lived out of suitcase. However it had lovely pool view. Towels changed daily, bedding 3 times in 2 weeks. Room could do with just a general update including bathroom was a shower over deep bath which was sometimes a bit slippy. However no great complaints Food Was plentiful for all three meals usual AI choice with roast each evening, lots of puddings so I was happy. I am a fussy eater so I did struggle a bit but always found something to eat. Lots of poolside options including weekly bbq Pool There are two one main and a smaller one. Tge main one got very busy if i had a suggestion make it bigger as it is very small for highseason sometimes it felt like standing room only and you were standing in a soup of people. We were unfortunate in that there were a party of boys and girls who were sometimes very rigorous inthe pool which spoilt it for others. Location We know the resort really well having been many times so good location close to beach, shops and water park Entertainment The day crew worked really hard engaging with adults and chikdren alike. It was fun watching or participating in water volley ball in the late afternoon. Evenings had some excellent shows with Michael Jackson tribute, three singers lady from Yorkshire too Staff Some were extremely polite with warm greetings going out of their way to smile and be helpful. However some were the opposite. Shout out to zkostos always doing is job with a smile the lovely lady who used to stand outside the dining room with a warm greeting. In fact tall the dining staff and bar staff. Would we return sadly probably not. We were a couple and it was too loud and rowdy for us. Excellent for families and young people but we prefer the bnb or sc inthis resort and a quieter hotel. Only downside which we witnessed and saw was that some people arrived and were put into rooms that looked below ground. Some people having being put there described it as a dungeon no one stayed more than one night and complained and were moved. So many told us it was gilthy and dark. This needs sorting Tui as not fair to those who have paid same price for better rooms.

Facilities Details

Free Wifi

2 Available Room Types

APARTMENT STANDARD
APARTMENT STANDARD
APARTMENT STANDARD
APARTMENT STANDARD
APARTMENT STANDARD

APARTMENT STANDARD

room-size-icon

27 Square Meter

STUDIO STANDARD
STUDIO STANDARD
STUDIO STANDARD

STUDIO STANDARD

room-size-icon

22 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi