Horizon Blu

Excellent approach to guests, just for a bathroom on the beach, easy parking at the hotel, good service for coffee and water on the plaza. Also, the restaurant is good, maybe add a little Mediterranean menu. All the staff are friendly, polite, willing. No sign of arrogance or illegal methods that the Elite Hotel and Filoxenia have. They seek phone certification for non-hotel guests, which is a legal criminal matter. Ideal for families, parties, couples. Also, the manicure and pedicure service is excellent. I think it is affordable luxury without excesses in the center of the Kalamata beach, so all tours are easy in the region.

The location is perfect however for a five star hotel there were some obvious issues. The housekeeping needs to be looked at as they failed to replace the towels, the shampoos were left empty and not replaced and the balcony door was left unlocked. An apology from the manager was not sufficient. Some staff were very polite, especially for breakfast and the pool bar however staff with a senior management position needed to be more personable. We found the life guards Spiros and Valessia very attentive to their needs. When there was an incident at the pool with one of the guests passing out they quickly provided first aid. Both of them followed through with checking on him and ensuring he was ok. With us they were extremely personable. Having said that the hotel does need to provide new pool towels as they were quite frayed and discolored. The girls working in the spa were excellent. Providing exceptional service and assistance with all questions. The hotel needs to consider their parking policy. We arrived on a Sunday and the parking bays were full as members of the public were parking there and going to the beach and thus limiting our chance of parking. I had to chase someone down to park my car as a hotel guest. This is our third time there and hoping there are some serious changes in the near future.

Visited the hotel as a family of 5 to celebrate our big birthdays. Staff friendly and always there to help . Our swim up room was great . Cleaned and fresh towels every day . Food at the pool bar was good , and drinks were reasonably priced . Always free sun beds. Lots of choice at breakfast food so fresh and something there for everyone . Bus stop is outside the hotel into Kalamata , but I must admit we used taxis into town at €4 . Nothing to dislike at all . We hope to return 👍