Iria Mare

One of my favorite hotels in Greece. Had amazing views of the ocean. Nice swimming pool and bar area. Everyone in my group loved this hotel. Was a nice place to stay for a few nights on our way to Athens.

We are a family of four and we stayed for four nights for the Greek Easter holidays. The location is idyllic, by the beach and far from city noise. We took an all inclusive package, including the Easter Sunday festivities. On Easter Saturday evening we went as normal to dine but were told that we were not allowed to eat with the group being currently served food, we had to wait to dine after midnight. We were not informed of this upon booking in, our kids were very hungry and I needed to feed them. As the hotel is far out from shops there was no where else to feed them. I asked for some broccoli and chips for the kids to eat to keep them going until after midnight. The waitress became rude and told me know I had to wait! Tell that to two small kids....She then called the manageress who arrived and lectured us on our programme, which we had never been informed of!!! It killed the mood of the Easter event, which is big in Greek culture. I am personally Catholic and have never followed the Greek Orthodox rules. I found the whole situation rude and offensive. After ALOT of negation we eventually got A SINGLE plate of broccoli and chips to share among two kids. The bar is also badly stocked and regularly out of drinking water, management could do with installing a water vending machine if they are not going to stock properly. While the location is good and quiet, rooms spacious and acceptable for price, the manageress and waitress so badly need to improve their attitudes towards guests. If you are travelling with kids watch out! Come prepared and leave nothing to chance. Get a very clear list of your package upon arrival and I would go as far as saying get it in writing!!!! This hotel is loosing value due to basic poor service and lack of flexibility when accommodating families.

July 2016. The good: Large rooms, trees all over, nice beach (sandy), tennis, mini soccer, basketball courts in very good shape, 2 swimming pools.The food, was tasty. The bad: There are so many issues everywhere, was impossible not to get aggravated: -AC in 2 appt. blocks would stop at night ! (AC would work only from 12-18:00). We were told was fixed, but for 4 nights there was no AC. -The room refrigerator is so small, you can barely fit two bottles of water. -We never got a remote control for our TV. Since it had no buttons to operate it we could not even turn it on. They kept telling us they would buy new. After 8 days, they never manage to get us a remote, so no TV for us. -No hungers in the closet ! -Breakfast. Each day something was missing, that is butter, honey, juice etc. The mild was so watered-down, it was undrinkable. -Lunch, Dinner: descent, - IN general: the staff had orders to gather the food on the 'exact' minute of the scheduled time, it was almost weird. So, guests coming in 5-10' before closing found empty trays. 30' before closing, they were out of basic things. -Glasses, cups, spoons, forks... very often were extinct. -The bar: Very poor, often missing basic things: Out of white wine for 3 days, ran out of beer once, ice cream too. They did not have anything edible either. For some strange reason, they closed it at 11:00pm !!! So, if you want a beer after that time, you're out of luck. Never understood this. - You're not allowed to bring in any food or drink to the hotel. Yet the refrig/or is tiny, and if you miss dinner, there is nothing to eat anywhere !! This hotel is in great location with good rooms and facilities, but it seems that is being ran by non-professionals. In their effort to save costs, they cut down on things everywhere. The staff is good, but management is horrible.