Astros Beach

Location is good and the bed is comfortable, everything else is awful. Overpriced, very poor customer experience. Unmanaged and unloved hotel with disinterested staff. Many problems with the rooms as things are not repaired or replaced. Do not waste your money staying here it is truly awful.

We booked the room through social tourism and because it is near a chair for disabled access to the sea. We were advertised as a very accessible hotel for disabled people and so we booked the room since there is a child with a cart. When we arrived there we found that the ramp to get into the car was large and sharp without some kind of hinge on the edge for protection. At the end of the ramp there were stairs and you have to turn the car quickly and closed right to get into the hotel....The ramp safe prevailed there for the needs of the hotel food supply but so there is the danger of leaving the car and the one who will push the car and fall. (Note: when we say that a place is accessible to disabled people, one assumes that the disabled person can go wherever he wants and have access everywhere....) In the room now that it was for disabled people the switch for the air conditioner was much higher than the normal, that is, someone in a cart could not reach it. The toilet had a wrist that is ready to leave the wall (I am presenting photos for it) and the pelvis was too high for the disabled to be able to sit there alone. Details of the room still in the minus, it had a tile that was half loose on the balcony door in front. In the ranch they brought us because we had asked for a 3 bed room (because we were put in another room that had like a 3rd bed a couch that a normal height person could not sleep...) was missing a table from the middle (I also cite photos) which of course we asked to change it to us... Generally there was a turmoil in the hotel space with machines in the middle (fridge, coffee makers etc) with the excuse that they are doing renovation.. Kerasaki in the cake, had broken the elevator the last days of our stay (we were on the first floor) and we had no information about it... I generally think that when you run a tourism business in a wonderful place, you should have everything ready at the beginning of the season and not in mid-June to not be ready to welcome your customers...

What can I say, the view? hospitality? service? timing? I think all together!! Excellent location of the premises, everything starts from there, restaurants, coffee places, patisseries, organised beaches, the lot!! most helpful staff, eager to help and advise. As for the room, the photos below speak for themselves!! The timing refers to the full moon! Full continental breakfast(loved the hand made cheese and spinach mini rolls) The bedroom is fully equipped and has a huge and very comfortable double bed!! Bottom line, we will be back(hopefully) in September. Well done Astros Beach!!!!