Alkyon

This is the 4th consecutive year we go to Alkyon. “Every pass and better” as the famous proverb says... The staff is polite, but terribly few! The few people who work there, run to the right and left, the seasonal trainees work in different positions creating unrest without fault! Very dirty countries! The central pool is a whirlwind! The food of extremely low quality and variety..! And a very serious issue, the safety in the pool! They have a swimming pool, which is not present at all hours of the pool and which goes one to the central pool and one to the deep pool which have a great distance between them! SHAME! For a 4-star hotel these conditions are unacceptable! The lie of “creative employment” which is funny! Once there was a real occupation of children from 2 people, with games, activities and contests and songs both in the pool and in the cribs. Now he's got a girl who throws five balls at the babies and catches them. Literally! They're not worth the money we give!

We visited the hotel for a few days every summer, with the whole family, for the last four years. It is a place where we have a nice time and that’s why we repeat it. This year, unfortunately, had quite a few problems, with the main and most important the great shortage of staff. The staff at the reception, in the dining room, in the cleaning, etc. did everything they could and were polite, but surely not enough for the many obligations they had. The girls cleaned our room at three o'clock in the afternoon because they didn't suggest from the many rooms that each had. For the first time this year in the dining room the few employees there were not able to pick up the dishes from the tables and they were accumulating giving a very bad feeling in the space. The people I went to eat told the staff, when they found it, which foods are finished and need to be refuelled. At the reception, an employee tried to serve 2 and 3 customers simultaneously, forming a queue. I hope the management of the hotel understands that this march will lead to its decline, and as the well-known proverb says when Hodges learned his donkey not to eat he died.

This particular hotel is presented as a 4-star, but in reality it is not even 3. The photos in the rooms are presented very differently from what they are in reality. Our own room was too small, in the bathroom the bathtub was rusty and the curtain was dirty, it had only liquid for the shower and no shampoo, and its walls were full of dead mosquitoes. When we made the booking we were not told about the hotel tax which was 20€ per day. The receptionist was rude, unspoken, and when we mentioned all these problems he was shaking his head. It is really a shame for a hotel with such a beautiful natural environment, with careful gardens and vegetation, to lose to the rest.