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Reviews from Guests

4.0/5

tripadvisor

2,595

Reviews

from real guests

vickikJ7778VF

5

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5

This has to be one of the best hotels we have stayed in . It was my wedding anniversary and they done a little thing was lovely and thoughtful. The entertainment team was great especially the bodyguard skit 🤣🤣. The cleans was lovely and the cleanliness of the hotel and our room was amazing, food was lovely something different in the main restaurant every night all the waiting on staff kept the restaurant so clean considering how busy it gets did have a favourite her name was Anastasia (I think ) was lovely with my daughter especially the fact she learned a bit of Greek .The roof top bar as well is so nice and chilled and Reggie was a lovely man The reception girls was always friendly and helpful all little sweet hearts 💕 last but by no means least the lady that helps with all trips she was one of my daughters favourites , every day she would run over to say hi and get a hug . The Greek night we did was exactly what she said and we had a ball . Made memories and had a fantastic time kids loved the pink party especially all the foam . This hotel had lifeguards as well on the pools that’s something I’ve never seen before and they are keep you safe making sure you done hurt yourself or somebody else hurts you by doing stupid things

GoPlaces629581

4

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5

A big bravo to the entire Jumbo entertainment team, and especially to their leader, Ryad, for their energy, good humor, and dedication! We had a great time thanks to you, with a special mention for that memorable scene where I had to intervene in an emergency for some stretching… 🤣 It seems that some entertainers gave a little too much of themselves during the activities. Too much exercise kills the exercise 😝

B8123SOromainh

4

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5

Family stay (4 adults and 3 children aged 2, 4, and 5) of 13 days/12 nights, the hotel has real strong points but also weak ones. The tops: - the entertainment and the entertainment team: French-speaking entertainment (with superb people like Theo and Ryad) but also shows and beautiful evenings. During the day, games for children, mascots, varied shows. The entertainment team offered a gift for my son's birthday, a superb gesture, but also a group song at the pool; he loved it. - the restaurant which has been redone, theme nights (Mexican, Asian, Greek) but also a wide choice at every meal; over our 13 days we ate varied and good quality food. - the service at the bar, pleasant and engaging servers, especially Sofia who was super nice. - 3 pools with always room on the lounge chairs. With a towel service every day if you wish to replace them daily at no extra cost. - town of Faliraki accessible on foot or by electric scooter, free shuttle to Faliraki beach. The flops: - the condition of the rooms: room quite old, antique furniture, and maintenance of the bathroom area needs to be reviewed (door, seals, bedding). Not worthy of a 4-star. - the condition of the buildings: cracks on the walls, paint not redone, floor cracking like the slide staircase (which is accessible to 6-year-olds or 5-year-olds with a waiver to sign at the front desk, which is very annoying for those under 5 who love slides). - pool lounge chairs very old and especially the pool water stains swimsuits, they turned yellow (I have never seen that in a 4-star all-inclusive pool). - lack of a play area for children like slides, swings, etc. Good stay for adults and children alike, even if the hotel deserves a good renovation.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi