Aspalathras White Hotel

My dad and I were traveling through Greece and stayed for 2 nights at the Aspalathras White Hotel. Our stay was excellent!!! The staff is the best. Maria is so friendly and made us feel welcomed. She practiced Greek with me, chatted with us and made our experience unforgettable. The room was a 2 bedroom 2 bath with beautiful balconies and views. The breakfast was over the top with all kinds of options. I cannot say enough great things about this place and the people working there. The next time I’m in Folegandros I know where I’m staying!!

Although the structure is very nice and with great potential the hotel has nothing of a 4 star hotel .. I could call it an aparthotel maybe. The breakfast really poor: to make you toast bread you have to ask the courtesy to do it in the kitchen .. ditto hot water for the You... not to mention they don't get a chance to make you an espresso. The staff (who are always the same to serve breakfast, clean rooms and drive the shuttle) does not speak a word of English. There is no restaurant or even a kitchen service so if after 1030 or in the afternoon you want a toast, coffee or drink you have to go to the village. They open the “bar” on the pool from 11 am to 4 pm (only to drink) time when practically no one is in the hotel! What a shame! It would take so little to make this hotel worthy of 4 stars...

Traumatic our experience in this particular accommodation. Not only did we lose from the exclusive fault of their staff our return trip to Piraeus, but even today a month after the incident, they refuse to return us the money of the tickets we lost!! As is known one of the services that this particular accommodation offers is the transfer of its customers to and from the port on the day of arrival and departure respectively. So we were informed on the day of our departure by the hotel staff that we do not need to go with KTEL to the port but they will transport us themselves by van. However, although we arrived at the hotel at the scheduled time when the van was leaving, our reception officer announced at the last minute that she was informed that our ship would be late and our transfer to the port would be delayed. Although I repeatedly stressed to the employee that the ship appears from the live tracking of the app that I had on my mobile, that it would arrive normally on time, she was talking on the phone, ignoring me pronounced, telling me not to be anxious and that there is internal information (a god knows who!). Eventually, the ferry arrived on time and we lost our return to Piraeus and of course our tickets, which we had paid gold to go to Piraeus in 3 hours. Note that there was no other route from Folegandros to Piraeus that day. When I began to grumble about what happened, the employee started telling me that we lost the ship by the mistake of the van driver who had confused the ships. The driver told us the phrase "this happens". After at least half an hour of disagreement and chaos from the staff who just looked at me, we travelled from Folegandros - Paros and from Paros - Piraeus, a total of 13.5 hours arriving at the port of Piraeus at 6 am in the morning!!!!!! Of course they told us that the money we lost tickets would be returned immediately and not to worry about it, but all I cared about was to drive us out in which way they can not to report them! The courage of the administration is great because despite my annoyances, a month later, they have not contacted me for an apology, and the hotel staff is constantly pronounced excuses, namely that they have forwarded my relevant emails and calls, but until today I have not received any response regarding the incident. Note that there is no contact phone with the hotel manager (for understandable reasons) and the staff allegedly claims that even they themselves communicate with the owner via email!! When I did not call the headquarters of the company to which this accommodation belongs and asked someone responsible, he answered me again supposedly "employee" with excessive courage claiming that after paying us the return tickets he does not owe us any other amount. That is, after paying me obviously as a debt for my return through ten islands, which resulted in me sailing for 12 hours, he has no obligation to pay the tickets I lost (from the fault of their staff) which I paid too much to get home within 3 hours and not in a day. I don't think it honors your business this fact and just the handling of the incident says a lot about the practices followed.