Kresten Royal

We booked a private pool sea view suite. We couldn’t really see the sea - not exactly what we paid for. We tried to book in for the à la carte restaurants but they were mostly booked up ( I did email in advance to arrival to book in but I didn’t get a response). Just really underwhelming. A holiday I had high hopes for but just didn’t deliver - unless you want to pay 68 euro per person (even if all inclusive) for a bbq!! We didn’t bother and went to old town. A hotel that has potential but really doesn’t deliver. A big disappointment.

Visited the SPA today had excellent treatments by Alexandra and Lena. They were both courteous, attentive and polite.

Review - The good, the bad , the ugly We arrived for a week beginning of the 6 week holidays, personal opinion it is over sold as a 5* resort. Pros: Hotel inside clean and decor modern Grounds of hotel kept well maintained Cats were looked after , spa was good 👍 Plenty of options for food/snacks however the lunch menu in the main restaurant did seem limited. Pancake lady and Gyros were very good Majority of staff were helpful and friendly Easy access to public transport Cons: shocked to find an experience that at 6pm you are basically told to get out of the pool by the lifeguard and beds are being packed away , the pool bars then close so you can only access drinks from main hotel which can be awkward if your still in your pool gear. Some pool bar staff just dissappear and were never covered if you wanted a drink. Restaurant in the evening can become quite warm, entertainment was low key however violinist was very good. Drinks selection fairly average and wasnt any branded stuff we came across . Water is available to refill but found it too warm to drink as it was large plastic bottles. The Ugly - Unfortunately we did have our room broken into during our stay , this did cause a loss of a day's holiday dealing with it all, on refection security is really low standard due to others we have been too. Improvements were only once police attended, we stayed in a ground level room near the pool room 411. Personal experience apart from the break in, we have stayed in much better 5* hotels in the area including Eden Roc.