Norida Beach

If you’ve never been to a 5* resort before you will think the hotel is great. If you have been 5* before you’re expectations will not be met as this is a 4* resort at best so save your money and book elsewhere. Hotel - Clean, spacious with rooms that are well looked after. Sunbeds - not enough and you have to get up early to obtain yours. By 07:30 they are virtually all gone. Frustratingly, the hotel has more than enough space for extra beds but will claim health and safety reasons for not putting extra out. The towel policy is policed adhoc. The hotel is aware of this issue as we witnessed a constant stream of guests complaining all day every day. However, there are always beds on the beach which is lovely. Food - Poor repetitive selection and issues around temperature in the main restaurant. If you can eat in the à la carte as much as possible. The selection is much the same but better prepared and in nicer setting. Drinks - The main positive of this hotel. Pools - At least two pools have what is best described as sharp pebble dashing on the steps and bottoms leading to people constantly cutting their toes and feet, especially children. Never experienced that before and an odd design choice. Again, witnessed a constant stream of people visiting lifeguards for first aid. Staff - Mixed bag. To be fair when my wife completed an on-line survey sent by the hotel for her initial reactions and was honest with her thoughts on not being 5* the hotel acted immediately, up graded us to à la carte most mornings and sent champagne to room which was welcomed. However, some staff are down right rude and lie about what you said when they get your order wrong, which they do a lot (Dea in the main restaurant is a prime example) and some can’t do enough for you (Giorgios) All boils down to the fact there aren’t enough staff. **special mention has to go to the waitress in the à la carte restaurant with two nose rings who tried to take our plates whilst we were still eating our starters because the main courses were ready, lied about the fact the kitchen was closing (there was 1hr 40 left until the restaurant closed) and then threw my wife a mucky luck** Beach/ Beach bar - lovely and very relaxing. The free pizza and giros are worth the wait. The inflatable water park is great fun and the 20Euro per person all day is great value Entertainment - Middle of the road with most people preferring to play cards or compare foot injuries. Check out - we were staying at one of the sea view bungalows up the hill from the main hotel. Despite ordering a buggy to collect our cases the night before and calling again on the morning nothing turned up so we ended up lugging them down the hill ourselves. When we complained to reception the man just walked off. We eventually spoke to a female Manager with red curly hair who was genuinely apologetic.

We loved it! Family of four loved the range of pools and areas, especially the slides! Food was excellent, make sure to visit the beach bar restaurant for lunch! Also I’m dairy free and they made me vegan crepes every day at the Creperie. Staff were lovely. Only thing is the sides of the pool are quite sharp 😂 lots of plasters needed but only a minor minor thing.

Lovely, luxurious hotel that lives up to the name of Mitsis! Nicely located on a (private) beach where it was always good to be.In the evening we often returned to the beach to play a game in the adjacent 'beach-bar'. This while enjoying delicious cocktails at Lina and her female colleague (whose name we unfortunately do not know, but who was also very friendly and welcoming). The food and drinks were of good quality anyway. It was also nice that the hotel offers the possibility to dine à la carte: that offered a different perspective of dining with above all a nice view of the sea. As icing on the cake, we got to stay our last two nights - as Story-tellers at Mitsis - at Mitsis Summer Palace! A modern beautiful hotel that is equipped with every luxury. Notable is the kindness of Dimitra as a guest relations officer who took all the time to answer questions from the guests of the hotel! As Mitsis Norida’s only point of improvement, we can remember that the hotel’s animation (the so-called ‘Bravo club’) is aimed exclusively at Italians who should also involve other nationalities better in their activities. We will definitely come back to the Mitsis chain!