Ftelia Bay

Caution when booking - book direct or do not book at all. We booked multiple rooms both direct and via a travel site. So to our surprise, when we found out they were not opening for the season, it was ONLY to the person that booked direct. They were offered a great alternative arrangement in a beautiful hotel. This message was received multiple weeks in advance. The other bookings? Radio silence. We reached out, and rather than helping us, they responded after several days saying any booking will be reached out to once the refundable period passes so they can offer alternative arrangements. First, that means some people theoretically wouldnt find out the hotel they booked isn't even open until 24-48 hours before, but MUCH more importantly the other bookings WERE non-refundable from the beginning. So they never reached out to us. We had to spend a lot of effort working with the travel company to get these non-refundable rates refunded since they are not opening, and then get last minute hotel accommodations (expensive). If they had actually reached out to all parties this would be a 5 star review. But given I do not see anyone commenting on the fact THEY ARE NOT OPENING FOR SUMMER 2026, we needed to get this information out there. Get your reservations refunded people!

The staff at the reception do the necessary stress, while the cleaning is really scarce. One day they forgot to clean our bedroom, and to apologize they sent us a lady who could only make our bed and change our towels. Also, to apologize, they brought us two glasses of wine to the room. We left the room at 9am to continue our journey to another island, only to realize - once we opened our luggage at 12pm - that we had left a fairly expensive new perfume at Ftelia Bay. So we contacted them, but they told us they had found nothing. An accommodation facility - moreover with 4 stars at decidedly high prices - cannot afford this behavior. Breakfast is not crazy and the gym small, dirty with malfunctioning equipment.

I had an amazing stay at this hotel! Everything was spotlessly clean and well-maintained throughout. The entire staff were incredibly polite and helpful, making us feel welcome from the moment we arrived. A special shout-out to the breakfast and bar staff—they went above and beyond every day, always friendly and attentive. Their service truly made the experience even more enjoyable. And the female receptionist was super helpful in planning our visits around the island. Highly recommend this place and would definitely stay again!