Hercules Hotel

It is a 2-star hotel, so you cannot expect more Actually, I thought it would be worse New room, daily cleaning with change of towels and sheets Very comfortable beds Repetitive breakfast, but you could find something Splendid location

Awful hotel, would not recommend. No reception at desk when we got here even tho the website itself says that they have 24 hour reception ‘24-hour reception with friendly, multilingual staff’. We didn't even get checked in when we arrived and got put in a room downstairs. The first night we stayed in the basement room which we figured out was the worker staff headquarters even though we had paid for the full week. We went to reception in the morning to check in, it was as if they did not know we were even coming as they asked us to email them the booking confirmation which we have never done before in other hotels the receptionist was quite aggressive and rude and even banged her hand on the desk and raised her voice saying ‘you don’t like it, you can find somewhere else’ my friend then replied ‘Im upset’ she then said ‘I don’t care’ my friend was very upset at this point and just cried and we never got an apology. When we got to the room it was very outdated and nothing like the website pictures at all, the website also states that ‘will get fresh linen and towels every third day’ and I had to request twice and linen was still not changed. Linen had yellow stains on, i’ve stayed in better hostels. Room not cleaned properly at all, floor was still dirty and beds never got changed. It appeared we weren’t the only ones that had issues, many other guests had trouble checking in and we even found out that one couple had to be sent to another hotel. Although they were probably better off. Breakfast was extremely basic, no range of options at all not even a toaster. It was pretty much stale bread, slices of ham, cheese and melon. Limited sun loungers out the back and many were broken or did not recline and only laid flat. The only good thing about this hotel is the location.

Chose a superior/deluxe room. All those rooms are on the ground floor and the small patio is not very good. Also drops constant water from the AC above - told me about this 3 times but nothing was done. The room was cleaned 1 time in a whole week and the maid always came around 6pm which is maybe a time you are in your room to fix yourself for dinner. There are no chairs or sofa and the room so if you want to sit somewhere it is in bed or on the floor. Had to pay 60€ for AC for a week which feels very cheap when the room was so expensive. Pointed out that it said that AC would exist but that they did not say anything about that they had to be paid for - they meant then that "yes it is in the description" which was not at all clear. One day a Cover was punched in the face twice by the receptionist who we witnessed. Would not book again.