Mitsis Alila Exclusive Resort & Spa

Lovely clean hotel with very friendly, helpful staff. Pools were nice and could walk straight on to the beach. Food was good and drinks were average. Had to buy bottle water from the onsite shop as the water provided tasted funny. Think as a 5 star bottles should be provided as standard. Rooms were basic but clean and comfortable but the soundproofing was awful, could hear conversations of people in the hallways from a mile off. Overall we had a good family holiday.

What a brilliant 5-night stay at Mitsis Faliraki! From the moment we arrived, the staff were incredibly accommodating. We had let them know in advance that we were celebrating our anniversary, and we were kindly upgraded on arrival, which was such a lovely touch. The room was spot on, made even better by the complimentary minibar being regularly refilled! The pool area was brilliant too – fuelled by cocktails (I highly recommend the Lovely Day!) and unlimited trips to the crêperie. A special mention has to go to the pool bar staff – Gentiana, William, Andria and Olga – who were fantastic throughout our stay. A huge shout-out to Gentiana in particular, who provided poolside table service and would bring over our favourite cocktail and beer while we sat enjoying the sun. Such a nice touch and really added to our experience. The evening entertainment was great, with a good mix of old-school and newer music and performances. We’d also highly recommend the à la carte restaurants – definitely book in advance if you can! Olga from the reception team was brilliant and managed to get us some last-minute reservations, which we really appreciated. We would absolutely recommend Mitsis Faliraki and would happily return in the future. Thank you to everyone who made our stay so enjoyable!

The hotel is very nice and well laid out There is plenty of room inside the hotel to relax, and plenty of bars with a large variety of drinks. The staff are excellent and willing to help, especially Nikos. The pool is spacious and very clean. The dining room is large and the staff are very efficient and courteous. Unfortunately the food served was cold - even a new tureen of soup which just arrived wasn’t hot enough. The grilled vegetables had too much oil in them. The bedroom was ample in size but when showering for dinner around 7pm the stream of water was weak and not constant and the water wasn’t hot! We really enjoyed relaxing and the proximity of the beach is a huge advantage.