Above Blue

We were moved here because the other hotel is unsanitary. Unfortunately, this was also bad. Sticky, duvet dirty stains everywhere. Unfortunately, the price quality is disproportionate. Pool was so dirty, tiles loose, rusted and dirty (hair) that we were forced to go outside pools. Breakfast is also dirty and meagre. A fat 1! The staff is nice though

I recently stayed at Above Blue Suites in Imerovigli. The view is absolutely spectacular! But there were several areas where we were disappointed, especially for a "luxury villa" setting: Some basic amenities were missing (no wash cloths or lotion) The room service was minimal; we weren't supplied with clean glasses, the toilet tissue wasn't replenished until we called, dirty towels were not removed, bed sheets were not changed for several nights even though that was promised, and floors were dirty. The mini fridge leaked continuously on the floor The breakfast was bad. We had to pre-order, but times of delivery were altered or denied; the items requested were not always delivered or we were given totally different items instead; inconsistent portion sizes; we were missing utensils/napkins There were shower pressure issues: the sink and handheld head worked fine but the main shower head had very minimal pressure. There was no offer of assistance with luggage on arrival or checkout and when we asked for assistance, it was denied. Given the cost, I expected better service. If you stay here be sure to confirm what you expect ahead of time.

Hot tub? More like cold tub. Front desk said they cannot adjust temperature of the tub but if the water is dirty from sunscreen or body oils, extra charge. Room was not clean when we arrived. Hair in the shower, toothpaste marks on the bathroom back splash, sheets had stains, 3 of 4 pillow cases had stains, towels smelled like cigarette smoke. We were asked to order breakfast and when it came the next day items were missing. When we asked the front desk, they said "no, it was brought to you." We showed them a picture that only one coffee came, not 2. When we asked for the second one, they said the cappuccino machine was broken. We saw others get cappuccino 5 mins after. Bonus: The couch pillow had stains, the front door window was dirty, and the kettle had rust inside (yummy)! The views are nice, the location is good. But don't get fooled by the "hot tub". We booked this property hoping to enjoy a private hot tub and the Caldera views, instead, we were disappointed all around. The hotel is not a 4 or 5 star as they claim. It's run down, things don't work, and the service is mediocre at best. SKIP IT.