Alexander's Boutique Hotel

We had an amazing stay at the Alexander’s suites! The best part was the service provided by Essan, he was so hospitable and solved any problem that we had. He booked for us an amazing boat trip to watch the sunset around Santorini, he showed us how to get the bus, he helped us with our bags, he brought us breakfast, essentially he made our stay so easy and great! The rooms were spacious and very comfortable, we had our own jacuzzi. In all, it was a great stay!!!

Great location to get to the port or the town. Either walk into the town or take the bus from in front of the accommodation. The staff are very helpful and friendly. Room was beautiful with a small terrace and the beds were super comfortable. I will be back!

We stayed at Alexander Suites with seven guests occupying three rooms. Unfortunately, our experience was far from what we expected several serious issues during our stay significantly affected our comfort, safety, and overall satisfaction. Non-Functional Jacuzzi: One of the main reasons we chose this property was the “Private” jacuzzi advertised with our room. However, the jacuzzi stopped working on the first day of our stay and remained out of order for the entire three-night reservation. Despite informing the staff, no effort was made to replace this key amenity. Electrical Hazard – Guest Electrocuted: Even more concerning was a serious safety issue involving one of the decorative lamps in the room. The cord was poorly held together with electrical tape, and the lamp shorted out, causing one of our guests to be electrocuted and the fuse to trip. When we reported the incident, the response from staff was shockingly dismissive—we were merely told to flip the switch back on, and although we were promised someone would check it the next day, no one ever followed up. No medical assistance was offered, and the issue was never properly addressed. We found this not only unacceptable but extremely negligent. Lack of PRIVATE Hot Tub Access Control: Another disappointing aspect was the lack of access control to our unit’s private hot tub. Other guests, whose rooms did not include hot tub access, were able to use it freely, raising concerns about privacy and fairness. We were advised by the on-site manager to formally report these issues, which we have done, but we left without any resolution or meaningful response. Given the cost of the stay and the serious nature of these problems—particularly the safety risks—we cannot recommend this property. Despite numerous attempts to contact the hotel directly, Alexander Suites repeatedly redirected us to Expedia and refused to take any responsibility for the situation. They declined to offer any compensation or refund for the jacuzzi — a premium amenity we paid extra for — which remained non-functional for the entire stay. This lack of accountability was completely unacceptable. Avoid this hotel if you have any other choice — it’s not worth the risk.