Fira Calm Hotel

Arrived in Thira late at night, nowhere to check-in. Contacted one of the numbers on the confirmation email and got into the room with no problem. The day after tho, men started to show up at the door asking about our reservation and when we would have left. As we were 2 women, alone, I ignored then thinking it was some sort of scam. Until I started receiving calls from them asking to pay for the room because they didn't have received the money from Booking.com . I refused, locked myself in the room and immediately called customer service while 5 men kept banging on the door. Customer service told me that the money were deposited into the hotel account and I should be fine. I explained how scary was the situation out there and she reported the issue to her higher-ups. Ended the call and the "owner" called me asking me to open the door. He was RUDE, AGGRESSIVE and immediately started yelling and asking for his money. Told me that he called the police and they were going to detained me if I wasn't going to pay them 3k of "fees". I told him what Booking.com had told me but he didn't care, he wanted the money. Then I called the police myself, told them what was going on and that they could not find that Hotel name on their system, asked me to wait on the road for them to be able to find the right location but the owner was not letting me leave the corner of our room. At that point the police officer asked to speak to the owner, in greek, so I have no idea what they have possibly have said but...we were free to go. Took out stuff and left. While looking for another place I received the call from Booking.com higher-ups and after explaining all the situation, promised a full refund. Which I got the day after. It was the scariest situation I've ever experienced. Be careful!

void this hotel as much as you can! The location of the hotel is particularly bad, the people who take care of the hotel are very rude, dirty and careless. The photos and description of the hotel are far from the truth! The room we were given was occupied by a young couple (the girl had just come out of the shower, she was naked), who was actually kicked out of the room in a bikini. The culmination was that they had also booked through Booking, and were sent to a basement! We asked for another room, but we were told that there was nothing else free in the building, maybe tomorrow .... We left, and although we contacted Booking immediately, we could not get our money back! But we'd rather lose our money than stay in that hotel!

The only one traumatic experience on my travel to greece. Yes, it s true, the hotel is under construction, and in some areas you must walk in wood ramps. But it wasn't the worst point. The man who takes care of the hotel (i don't know If he is the owner) was very rude with me and my wife. When we arrived, we was also informed that we should pay more 7€/day for use the air conditioner. We pay at the moment we arrived (the weather was very hot in Santorini), but when we leaved the hotel he charged us again!! It is just one of the bad memories of the hotel. Travelling is one of my passions, and i must to advice all of you: DEFINITELY DON'T STAY THERE!