Poseidon

Standards slipping slightly,we love this hotel and have stayed here on a number of occasions, as always had a warm welcome with clean rooms and across the hotel in a ideal location to relax and explore and a nice choice at breakfast. Sadly this is no longer totally true. With regard to staff 3 excellent members of the team, the lady who has worked for many years at breakfast service, the young man on reception with the beard also the man delivering drinks etc to the beach. Other staff more interested in playing on their phones and could not muster a smile or even respond when wishing them a good morning or evening in their own language. On arrival we were tired and wanted to shower had to remove and had to remove a large clump of hair from the shower tray. My husband went to use the toilet and felt he had been bitten, instead a large crack in the toilet had pinched his skin. This was replaced the same day but should have been picked up when cleaning the room. Two day in we woke in the middle of the night to what we thought was rain, to find our air conditioning was pouring water into the room we placed towels on the floor and switched off the unit again this was resolved the next morning, the problem was the bottle which collects the water from the unit was full and it had backed up again should have been picked up during cleaning/maintenance. Wet towel which I had placed in the sink as to heavy with water to hang up where left there by the cleaner.we also had to request toilet paper as room cleaned and no replacement left, Breakfast now has very limited choice and some we turned up with very little left or no cutlery available. If you are offering breakfast from 7-10 am the choice should be available across that time. I know time have been challenging for the hospitality industry for the last few years but standard need to be pulled back to the previous years

Very nice hotel well located, central but still very quiet, friendly courteous service always helpful, the rooms are cleaned daily very clean, all staff always with a smile, breakfast simple but very varied there is also every day something different warm, also different sweet, only suggestion maybe some dark bread,beach for hotel guests lie free ,clean,volcanic rock from the beginning flat, gravel but then deep,water always very clear,a big praise to Andreas the beach boy very attentive and always diligent,thanks .Everything you need nearby,shopping,tavern,minimarket and bakery. Great service there is in the hotel for 20 Euro deposit sheets for pool and beach.Pool also very clean,only point the pool ladder unfortunately very short and only 2 steps, here you would have to improve otherwise we are very satisfied and gladly come back.Thank you very !!!

Was eating many times at the hotel restaurant and find the nicest people welcoming,smiles perfect service with lot of care,good recommendations and very helpful staff. I was there many times at different hours and same good service mr Aleko,Foti and Andreas(beach boy were very attentive at our needs) especially Foti and the laidy from the bar ( I think) showed their kind human parts offering first aid when I had an accident.Thank so much guys, wish you all the best, strenght and patience.Not many humans left on this island 😅 true fact