Meteora

A real disappointment. From the moment we arrived, the welcome felt cold and unfriendly, which immediately gave us a poor first impression. The hotel also feels outdated and past its prime: old-fashioned décor, a dated atmosphere, and facilities that are clearly in need of modernisation. Overall, the property lacks care and does not live up to what one would expect from a hotel in this category. But the most disappointing aspect was the food. For us, the cuisine was simply disastrous: tasteless dishes, very poor quality, and an overall extremely disappointing dining experience. We ate very badly. Finally, a major concern was the swimming pool: the water was greenish, clearly giving the impression that the pool was not being properly maintained or treated. The area around the pool was also very slippery, which we found particularly dangerous. The Meteora region is absolutely beautiful, but unfortunately this hotel did not live up to its surroundings. Between the poor welcome, the outdated décor, the food, and the condition of the swimming pool, our stay was a real disappointment. We cannot recommend this hotel in its current condition.

A very pleasant hotel, we had a very large family room with a large balcony and a magnificent view of the Meteora. Ideal for visiting the monasteries (we had a car). Very pleasant pool and very helpful staff. The on-site restaurant is very good with a varied menu. The breakfast is also very good with many homemade specialties. We had a very good time.

Before booking this accommodation, you should know this: 1. The listing clearly states that the establishment has a laundry room. That is false; there is no laundry room or laundry service. It is unacceptable that the listing contains misrepresentations regarding the services and amenities offered. I discussed this with the establishment and I was treated very poorly when I pointed out their Booking and Expedia listing to them. 2. The price shown is undervalued because it does not take into account the 10 euro per night tourist tax. There is no mention of this in the listing on Expedia. For the other accommodations we had in Greece, it was either included directly in the price or included in the price and payable on-site, or at the very least it was indicated. Here, it is simply a misrepresentation once again, which is dishonest. 3. The air conditioning simply does not work. The room was hot and humid. Despite our complaints, nothing was done, except sending us a rude man to tell us that it was working and that he did not see the problem. You should know that the air conditioning was the main topic of conversation among guests around the pool. Several other guests complained and received the same treatment: a rude man who comes to the room to tell them that everything is normal. In this region, it is very hot, the air conditioning problem must be fixed. 4. The staff is rude and disrespectful toward guests. When I gave a poor rating of my check-in process via Expedia, they tried to intimidate me... I understand from this that their rating is essentially based on intimidation. You should also know that my review comments were rejected 3 times on Expedia, despite the fact that my comments were factual and written respectfully. That is the reason why I chose to post on Google and TripAdvisor. Be careful with comments on certain platforms, they are filtered in a biased way. I strongly advise against this establishment.