M1 Hotel

The doorhandle kept breaking and the staff only assisted us after 40 minutes. The bathroom was pretty small and the customer service is not so great.

My entire experience here was colored by the a/c that did not work. Even after asking the staff to check on it and maintenance telling me that it was working, it did not work. The room temperature was never below about 24 C or nearly 80 F during my stay resulting in an uncomfortable stay. The location is great, restaurants and service near the hotel are very good. The room, as to be expected is very small, but was clean and well maintained (except for the a/c).

This is my second stay with M1 Hotel, I first stayed in 2017 similarly for four nights. My experience with M1 Hotel then was poor, nothing has changed two years on; it could be worse. Check-in: Relatively quick process but do I really have to queue along the tiny and narrow “lobby”? Check-in/front desk staff’s attitude were generally cold, they did not offer any greeting and pleasantries whatsoever. Note that a deposit of HKD1,000 applies per room. Rooms: Small, even by the standards of Hong Kong. The room had thin walls, soundproofing was inexistent. The amenities provided were few and basic. The room was fairly clean, or it seemed so at least, fixtures and equipment were poorly maintained. There was very little space for my luggage, even lesser space for moving around. Getting up in the middle of the night to use the bathroom can be an obstacle course in itself. Wall sockets are ample and scattered, though not necessarily in working condition. Light switches are located by the door and cannot be accessed from the bed. No dressing table, work table or wardrobe of sorts. Location: Possibly the only good thing about this hotel. The hotel is sandwiched between two MTR exits. The exit with lift access can be reached via a fully sheltered route from the hotel entrance. Quality F&B options are located in close proximity. The popular tourist areas of Mongkok, Ladies Street and Temple Street are within a 15-20 minute walking distance. It is by no means a lousy hotel - the stay was really bearable and some would label me “fortunate”. It’s just that I’ve had much better experiences elsewhere for a similar price paid. Other hotels in the vicinity may give you a better bang for your buck.