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Reviews from Guests

3.0/5

tripadvisor

141

Reviews

from real guests

sams1822018

1

/

5

TLDR; this place serves as a br*thel and is used by pimps. DO NOT BRING YOUR CHILDREN OR FAMILY HERE. I saw another review on here aptly summarise this place as "rotten to death". I can't really beat that description, except to add that this place actively serves as a brothel. So I will start with this issue first. Twice throughout our stay it was evident the room next door was being used by two different pimps. The first pimp and the s*x worker accompanying him operated in the daytime. He had booked two different rooms in the hotel, one for him to wait in whilst the s*x worker worked, and the other for the deed to take place. On this occasion, the room next door was being used for said deed. Men were going in and out of the room all day, for three days. We told front desk and they couldn't care less, very clear they are complicit in this illegal activity. Towards the end of our stay, another pimp booked into the hotel. On our last night we were utterly horrified at the noise on our floor - doors crashing open and closed and loud discussions from 10PM-3AM. The pimp had again, booked multiple rooms in the hotel. The noise were the multiple women s*x workers going from our floor, to another floor. Then the pimp leaving the room next to us to go and retrieve the women from the rooms where the transactions were taking place, and then coming back to our floor. And over and over again. Poor women must have been taken up and down 10-12 times throughout the entire night. The noise was so outrageous my partner went outside to ask them to quieten down. Both the pimp and s*x worker accompanying him told my partner they were conducting "evening work" across multiple rooms of the hotel, and the staff knew. We told front desk and it was evident they knew that this place is serving as a brothel and are very complicit in the business. I was particularly horrified because I knew multiple small children were staying here across our stay and overlapping with when the pimp was conducting business. This is NOT a place to bring your family and children. And just know the room you are staying in has probably been used for s*x work. Pimping and organised prost*tution is HIGHLY illegal in Hong Kong. Upon arrival it was clear the room had not been cleaned. Hair, dust and dirt everywhere. Dust and dirt everywhere. All surfaces sticky to touch. The walls stained and mouldy. Dead flies all over the ceilings, walls and bathroom tiles. It took 6 days for housekeeping to clean our room. We also discovered flies in our bed. People were smoking in the room next door to us for 5 days straight. Smell of cigarettes plagued our room. Complained twice to reception, only to be gaslit and told nobody was smoking. Then the following two days another guest checked in and proceeding to set the fire alarm off TWICE due to smoking. The alarms (both an electric one and a bell) had me scared out of my skin. Fire exits are not clearly marked in the hotel so I was terrified. Despite numerous signs around the place saying since a law change, free water can no longer be provided due to a policy on disposables, all of the toiletries are, you guessed it, disposable. I have never been handed a one-time use disposable bath towel before, until I came here. Akin to wrapping yourself in a piece of kitchen roll. Tiny towel as well and being a five foot woman, I was surprised the towel merely covered my torso. Shampoo and bodywash dispensers in the bathroom completely empty. Very noisy at night with whirring of the A/C, fridge and air vents and lots of noise outside as well as from the hallway. Curtains are fairly pathetic. I would suggest bringing ear plugs and an eye mask to sleep here. Pretty depressing experience all round. I would suggest you spend a bit more and head to the Cordis across the road. Two weeks here was like two weeks on death row. This is the sort of place you book for someone you absolutely despise and want to punish. And if you come here, you will be staying in an active br*thel!

285munj

1

/

5

TLDR: Cons 1. Bad Service and Staff 2. Need to climb narrow flight of stairs to reception 3. Dirty and old furnitures 4. Not clean 5. Have to personally request for towels 6. Price is considered expensive for such service and quality given. Might as well spend a little more to book a 5-star hotel just opposite. 7. Poorly designed rooms and toilets. Pros 1. Location 2mins near MTR 2. Many traditional food stalls around + modern shopping malls I had booked this hotel for 4 nights in total. Upon arrival, I had to climb a flight of stairs to reach the reception. The stairs have narrow steps, and highly recommend travellers to bring smaller luggages. Check-in was smooth, however do note that a Deposit of HKD500 was required. The room seems uncleaned and dusty, chairs were also black and dusty, seems like it was not even cleaned at all. There were no towels given, only disposable ones. As we arrived late on the first night, everything seemed fine despite the old furnitures. However when I returned to the room the 2nd night close to 1am, to my horror, I noticed 2 huge bed bugs on my bed. I took photos of the bugs and went down to the reception to request for a change of room. However, it seems like the staff was sort of an intern and was not wearing any formal clothing. The staff did not know what to do or handle the situation and called the supervisor I suppose. They did not have any available rooms that night, and thus I requested for a refund. However as booking was done on Agoda, it was not possible for them to refund me. I also went around other hotels nearby to ask for any available rooms, but there was none. I had no choice but to return to the hotel that I've booked. I was informed that there would only be rooms available the next day after customers had checked out. I then asked the staff if they could go up to the rooms to see the room and see what else could be done. When we got up, the bugs were gone. But when the beds were flipped, we have no idea where the bugs source was from and there were many garbage under the bed. I asked the staff if they could provide bug spray, and help to clean and change the bed sheets and covers. The intern reluctantly did, however it seems he has not much experience, he walked around the room with his dirty shoes on, after telling him off, he then changed to the room slippers. The intern doesn't know how to even use a bug spray and I had to take it from him and do it myself. It was just a very stressful and frustrating experience. I barely had any sleep that night as I was afraid the bugs would crawl out again. Next day, I packed up and passed the luggage to the reception counter and was informed that they would help to bring the luggage to the new room in the afternoon. Their check-in time I believe was around 2pm/3pm. So I left my luggage with the reception and went out. When I came back at 5:30pm to drop my things off, I was told my room was not ready. I was stunned and in disbelief, I wondered if the staff even bothered to make sure things would be corrected after such a bad night. I asked the staff why our room was not ready? They told me that housekeeping is cleaning the rooms now. At 5:15pm, when official check-in time is early afternoon. So then I asked roughly how long is the waiting time. They told me 10 minutes. I waited. While waiting, other customers who have arrived later managed to check in earlier. I went to the reception and asked if there were any other rooms available? As I have already paid my booking, but my room is not ready. Should not they have put my room as a priority? So I asked which floor exactly is the allocated new room. I went up to that floor level, no housekeeping staff were there. So the receptionist was lying and holding up my time? When I was about to go back down to the receptionist, I met the housekeepers however they were going to another floor, not the same as my new allocated room. They were cleaning rooms for guests checking in later. While they had the whole afternoon to clean my new allocated room while I was away. So I went down again, and questioned the receptionist. I just felt their replies were all bs and they avoided eye contact. After waiting for almost 40minutes, I was informed that my room is ready, however it was ANOTHER floor, different from what was mentioned earlier. I guessed they indeed HAD other available rooms, just reluctant to provide as it was like a family room size. To be honest, I didn't mind paying extra if I had to since it was considered an upgrade, but their service was just terrible and I felt they are not bothered by the guests experience. When I went up to the room, the floors were still dirty, furnitures were dusty as well. I didn't look much as I was rushing to go out for an appointment. At night when I returned, the bathroom walls and tiles seems newly renovated, but the ceiling was not. There was even a hole (about a ping pong ball size) on the ceiling. As the floor was located on the highest floor, I was not too worried of peeking toms. But what if there were rats or bugs. It is open and can potentially be exposed to bugs or rats. Overall, very bad and frustrating experience.

foodpraiser

4

/

5

// 𝙒𝙚𝙚𝙠𝙚𝙣𝙙 𝙂𝙚𝙩𝙖𝙬𝙖𝙮 𝙛𝙧𝙤𝙢 𝙃𝙪𝙨𝙩𝙡𝙚 𝙖𝙣𝙙 𝘽𝙪𝙨𝙩𝙡𝙚 - 𝙎𝙪𝙣𝙣𝙮 𝘿𝙖𝙮 𝙃𝙤𝙩𝙚𝙡 🛌 // - Located at the center of Mong Kok Hong Kong, 𝐒𝐮𝐧𝐧𝐲 𝐃𝐚𝐲 𝐇𝐨𝐭𝐞𝐥 is a laid-back hotel with furnished large rooms offering complimentary Wi-Fi; a flawless hidden gem for having a break from the hustle and bustle of the big city. - With 𝐬𝐭𝐚𝐲𝐜𝐚𝐭𝐢𝐨𝐧 𝐩𝐚𝐜𝐤𝐚𝐠𝐞𝐬 𝐬𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐇𝐊$𝟔𝟒𝟎, all rooms were granted with touches of simplicity, highlighting its minimalism interior design with soothing vibes radiating from dining tables and comfy sofa; along with an overlook of busy streets. - Featuring quality amenities, multifunctional wall-mounted shower head and hand shower, microwave, large closet, stable Wi-Fi, and a Smart TV that installed with Netflix and Youtube, making it the perfect weekend stay with Netflix and Chill. - ☞ 𝐒𝐮𝐧𝐧𝐲 𝐃𝐚𝐲 𝐇𝐨𝐭𝐞𝐥 @sunnydayhotel ʙs-ᴘᴊ-ǫᴘ-ᴡs

Facilities Details

Check-in [24-hour]

Free Wifi

Internet

Family/child friendly

Family Rooms

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Wi-Fi in public areas

Special Diet Meals (upon request)

Daily Housekeeping

Elevator

Laundry

Free face masks

Hand sanitizer

Souvenir/Gift Shop

24-Hour Front Desk

Non-smoking Rooms

Security [24-hour]

Nearby Location

Nelson Street Wet Market

Nelson Street Wet Market

78 m

Ladies' Market

Ladies' Market

346 m

Goldfish Market (Tung Choi Street North)

Goldfish Market (Tung Choi Street North)

541 m

Mong Kok Traditional Market

Mong Kok Traditional Market

79 m

Langham Place Shopping Mall

Langham Place Shopping Mall

105 m

Gatti enormi

Gatti enormi

191 m

H.K. Senwar

H.K. Senwar

191 m

Quality HealthCare Medical Centre (Mongkok-Wai Fung Plaza)

Quality HealthCare Medical Centre (Mongkok-Wai Fung Plaza)

212 m

Mong Kok Station

Mong Kok Station

224 m

MTR Mong Kok Station

MTR Mong Kok Station

265 m

Hong Kong

Hong Kong

295 m

Madina Tul Ilm Association, Hong Kong

Madina Tul Ilm Association, Hong Kong

556 m

Kwong Wah Hospital

Kwong Wah Hospital

653 m

Hong Kong Red Cross Jockey Club Convention Hall

Hong Kong Red Cross Jockey Club Convention Hall

688 m

Red Brick Building

Red Brick Building

719 m

Discounts recommended for you

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6 Available Room Types

Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room
Deluxe Room

Deluxe Room

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Non-smoking

Non-smoking

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Dining Area

Dining Area

Private bathroom

Private bathroom

Family Room, 1 Bedroom, City View, Tower
Family Room, 1 Bedroom, City View, Tower
Family Room, 1 Bedroom, City View, Tower
Family Room, 1 Bedroom, City View, Tower
Family Room, 1 Bedroom, City View, Tower

Family Room, 1 Bedroom, City View, Tower

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Non-smoking

Non-smoking

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Superior Queen
Superior Queen
Superior Queen

Superior Queen

room-size-icon

22 Square Meter

Cleaning Products

Cleaning Products

Hair dryer

Hair dryer

Mirror

Mirror

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Towels

Towels

Walk-in shower

Walk-in shower

Free Wifi

Free Wifi

On-demand movies

On-demand movies

Reading light

Reading light

Cable Channels

Cable Channels

Streaming service like Netflix

Streaming service like Netflix

Telephone

Telephone

Adapter

Adapter

Air Conditioning

Air Conditioning

Linens

Linens

Slippers

Slippers

Umbrella

Umbrella

Dining Table

Dining Table

Minibar

Minibar

Refrigerator

Refrigerator

Daily housekeeping

Daily housekeeping

Desk

Desk

Trash cans

Trash cans

Window

Window

Openable window

Openable window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Accessible by elevator

Accessible by elevator

Accessible by stairs

Accessible by stairs

Carbon monoxide detector

Carbon monoxide detector

Individual air conditioning

Individual air conditioning

Safe

Safe

Smoke detector

Smoke detector

Non-smoking

Non-smoking

Shower

Shower

TV

TV

Superior Room
Superior Room
Superior Room

Superior Room

Free Wifi

Free Wifi

Daily housekeeping

Daily housekeeping

Non-smoking

Non-smoking

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

WH - Deluxe Bed Room
WH - Deluxe Bed Room
WH - Deluxe Bed Room

WH - Deluxe Bed Room

room-size-icon

35 Square Meter

Hotel Details

generate-AIAI Summary

About Sunny Day Hotel

Sunny Day Hotel offers a comfortable 3-star accommodation experience in the vibrant Mong Kok area of Kowloon, Hong Kong. This hotel provides a welcoming atmosphere, ideal for travelers seeking convenience and accessibility to the city's lively attractions and local culture within the heart of Hong Kong.


Services & Amenities at Sunny Day Hotel

Sunny Day Hotel provides a range of services and amenities to enhance your stay, including free Wi-Fi and Wi-Fi in public areas for seamless connectivity. Guests can benefit from daily housekeeping, laundry service, and the convenience of an elevator. The hotel offers family rooms, is family-friendly, and features a 24-hour check-in and 24-hour front desk with English-speaking staff, as well as staff fluent in Chinese (Cantonese) and Chinese (Mandarin). Safety measures like free face masks and alcohol-based hand sanitizer are provided, and special dietary menus are available on request. A souvenir/gift shop is also on site for your convenience.


About the Sunny Day Hotel Brand

Sunny Day Hotel is an independent hotel, offering personalized service and local charm in Hong Kong, providing a comfortable and convenient base for exploring the city.


Location & Getting to Sunny Day Hotel

Sunny Day Hotel is situated at 419 Reclamation Street in the bustling Mong Kok district of Kowloon, Hong Kong. This central location provides easy access to the surrounding vibrant area, known for its shopping and dining. The hotel can be conveniently reached via various public transportation options available throughout Mong Kok, making it an accessible choice for travelers.


Facilities Details

Food & Drink

Special Diet Meals (upon request)

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Family/child friendly

Shops

Souvenir/Gift Shop

Cleaning Services

Daily Housekeeping

Laundry

Free face masks

Hand sanitizer

Languages Spoken

English Spoken

Chinese [Cantonese]

Chinese [Mandarin]

Internet Access in public areas

Free Wifi

Internet

Wi-Fi in public areas

Miscellaneous

Elevator

Family Rooms

Check-in [24-hour]

Non-smoking Rooms

Security [24-hour]

Frequently Asked Questions About Sunny Day Hotel

generate-AIAI Summary

1. Does Sunny Day Hotel offer free Wi-Fi?

Yes, Sunny Day Hotel provides free Wi-Fi for guests.

2. What languages do the staff speak at Sunny Day Hotel?

The staff at Sunny Day Hotel speak English, Chinese (Cantonese), and Chinese (Mandarin).

3. Are there family rooms available at Sunny Day Hotel?

Yes, Sunny Day Hotel offers family rooms and is considered family-friendly.

4. Does Sunny Day Hotel have a 24-hour front desk?

Yes, Sunny Day Hotel features a 24-hour front desk for guest convenience.

5. Is daily housekeeping provided at Sunny Day Hotel?

Yes, daily housekeeping service is available at Sunny Day Hotel.

6. Does Sunny Day Hotel have an elevator?

Yes, an elevator is available at Sunny Day Hotel for guest access to floors.

7. Can guests request special dietary menus at Sunny Day Hotel?

Yes, special dietary menus are available upon request at Sunny Day Hotel.

8. Are non-smoking rooms available at Sunny Day Hotel?

Yes, Sunny Day Hotel offers non-smoking rooms for guests.

9. Is laundry service available at Sunny Day Hotel?

Yes, laundry service is provided at Sunny Day Hotel for guests.

10. Does Sunny Day Hotel offer free face masks and hand sanitizer?

Yes, free face masks and alcohol-based hand sanitizer are available at Sunny Day Hotel.