Traveller Friendship Hostel

Worst hotel ever! You’ve been warned! We booked 2 rooms here. 1 that’s good for 2 and another room for 4. My cousin booked the hotel through Expedia and the booking reflected the name he registered on Expedia which was his nickname. My cousin and his wife were coming from Singapore and 4 of us from Philippines. I arrived with my aunt and grandma at the hotel at around 2pm and tried our luck for an early check-in. The receptionist said they could not locate the name of the booking so I explained my cousin used his nickname. They insisted that the name on the booking and the passport should be identical. We pleaded them to at least be considerate of my 76-year old grandmother who had no proper sleep since we were already at the airport in the Philippines at 7pm the night before. They didn’t consider our request and told us we must wait for my cousin who will be arriving at 8pm that night! Waited at the lobby from 2pm to 8pm!!!! My cousin then arrived and tried to dispute regarding the name, but they still wouldn’t let us check-in. My cousin then made calls to Expedia to arrange the booking and was able to change the name from his nickname to his real name. We even showed his calling cards to the manager with his nickname on it since he’s been using it a lot more than his real name. We thought they would finally give us our booked rooms, but guess what? They still wouldn’t let us not unless my cousin pays them additional money to a total of 1200hkd if I could remember correctly! What a scam! They said it’s for the administrative charge on name changing of the booking! How could that be Expedia already changed my cousin’s name and it’s now the same as what was reflected on his passport! And to add more stress to us, they terminated our 2 rooms booking and made us all stay in a room that is good for 4! IT SRESSED US OUT SO MUCH THE FIRST DAY!!!! Never again!! They have lots of affiliate hotels and hostels so watch out for them!!!

cheating hostel. I booked this hostel on 17oct. Hostel said my credit card has problem. So I update my card info again and again (change card also) I use my card brought many thing later same day, with no problem. on 18oct hotel cancel my booking and increase the room rate. ... I got new hotel already. Just want let you know about this hostel.

Ok You have to remember when going to look for Cheap Hotel that you shouldn't expect too much. PLEASE TAKE NOTE: We booked in the cheapest room so we were not expecting much. I stayed in the hotel just yesterday for a weekend event. So just to be fair, I will write the pros and cons Pros -Easy Access to MTR ( train station) 2 blocks away - Near Drop-off of Airport City Bus (A21) in Cameron Road -Opposite street for the going back to Airport -Walking distance in Avenue of stars -Near malls Silvercord and K11 etc - accessible to restaurant, convenience store and grocery - Average English speaking concierge - No cockroach in our room -Cheap , cheap , cheap Cons - Rooms are small ( but functional ) - Always offer upgrade - hot water has schedule - no towel ( expensive rooms have towel) - no tv remote - blanket dirty - elevators have schedule - scary building but seems safe. -concierge is not 24 hours. Make sure to claim your deposit before they close opens at 9:00 am and close 1 am . The only bad experience I have was when we were ready to check in. They were offering us a room with just fan. But we insisted on an Aircon since its May and its hot. After a few discussions they gave us the room. After all we just want what we paid for. I will stay here again hopefully they will improve because I really love the location which is so convenient. One last make sure you read everything about the booking so that you wont have complains.