SENATOR APT BUDAPEST

We arrived to a empty, shut, abandoned reception and our hearts sank! We kept ringing the number on our booking (booked with travel republic) but no answer. We stopped in the shop next door the reception to ask if they could help. They called the number and go an answer. We were told to wait for a text and we would be staying in another appointment around the corner. We found the other appointment which was not the same standard as we booked it was clean but we had no heating or hot water! Finally the next day we got someone to come up to fix the heating. We were so cold we had to sleep together and wear our coats. I believe we only got it fixed as they needed the city tax money oh and to add a cleaning fee on that we were not told about. The appointment we were place in was fine when we had our issues fixed. But the point is we didn’t book this and no one bothered to tell us it was changed. Please check before you book what you are getting! The area was perfect close to transport, food, bars and shops.

Very disappointing. They put us in a separate apartment on a parallel street of Kiraly utca; this apartment was in a building which was under heavy renovation, where the entrance and staircases where literally a battle camp. The apartment itself was also not impressive; the WiFi was not working, it smelled of new ikea furniture; there was a sauna in the bathroom, but guess what, it was not working. We booked it from their website, but it was written nowhere that we were going to end up in this terrible dependence. As said at the beginning, very disappointing.

The apartments are not on the stated address, but a few minutes away in a building that is under construction. They say you can use the parking for 25€ per night, but they don't tell you that you have to pay for it in advance, so when you check out, you have to pay double the price of the parking.