Osiris Budapest Apartments

Lovely apartment, fully furnished, personal atmosphere, quite near to touristic attraction! Clean and relaxing! Hungarian spirit and culture shall surround you naturally. You will have the chance of visiting a country from inside life-style!

We booked a 110 sqm luxury apartment, with two luxury bedrooms and two bathrooms (we were a company of 4, so two bathrooms were an absolutely necessary amenity) at the Egyetem ter 5, Budapest building, or at least we thought we did. Instead, we were driven at a completely different location, at least 20 minutes away to the one we thought we would stay (which means all the plans and research about public transportation were useless to us), at an old building, not well preserved, and we were checked in, by the apartment manager at a 75 sqm apartment, with one bathroom and of course, no luxury was anywhere to be found. Although the too little apartment was clean enough, the cheap decoration, the lack of dark curtains in one of the bedrooms (which means that 2 of us, had to wake up at the crack of dawn, whether we liked it or not!) and the lesser sqm was a real issue. We immediately tried to contact the owner, in order to make sure that we would get the booking we paid but he was conviently unavailable throughout the whole trip. Instead of relocating us to the property we booked, we were informed that they were overbooked and there was no another accommodation we could change to. Plus, we were told that we could get our things and go, in the middle of the night (we arrived with a late afternoon flight at Budapest) and we could try to find a new accommodation, at a foreign country at 10 at night (how thoughtful of them to give us that opportunity). So to make the long story short, in spite our best efforts, we were forced to stay at an apartment we didn’t like and never booked, at a building that we didn’t choose and the only compensation we got for our three day trip was a refund of 100 euros and a free late check out. Make sure when you book a reservation with Osiris that you understand the following: 1. You will be staying at an apartment they choose for you and not the one you book. If you are lucky enough, maybe it will be a nice one, if you aren’t, like we weren’t you will be stuck with whatever they give you. 2. There is no restaurant, or a 24h front desk (although advertised by the owner), because your booking does not refer to a hotel with apartments booking but instead to apartments, spread around the city to different buildings. 3. Make sure that they let you know which address you are staying in, so any research you make, meets reality when it comes to public transport and distances. 4. Make sure that you get confirmation by the owner, about the sqm of the apartment you choose to stay so you won’t find yourself staying at a place you didn’t choose. Having said the above, enjoy your stay in Budapest, it’s a lovely place to visit.

Great service from the Rep. The apartment was in run down block however the apartment was very nice. newly refurbished. The lighting needs to change as it was too dark in the living area. Overall i was impressed!