Janus Boutique Hotel SPA

It could have easily been a 5-star stay, because we really liked the design and the staff were incredibly kind and helpful. We visited with our 8-month-old baby and my husband. In the morning, the three of us went to take a shower. Shortly afterwards, red spots appeared on our baby’s skin — something we had never seen before. I then went to shower myself, and while washing my hair I noticed the horrible condition of the shower head. We had already seen that the shower tray was not particularly clean, so we wore slippers in the bathroom, but unfortunately I didn’t check the shower head itself. There was a huge amount of mold on it — in the nozzles, in the grout, everywhere. The toilet also only appeared clean at first glance; from a bit farther away you could clearly see the thick mold buildup. The staff offered to replace the shower head and arrange a deep cleaning, but with a baby our schedule is carefully planned around short wake windows, so instead we decided to leave early the next morning. To be honest, after seeing this, even a disinfected shower would not have made us feel comfortable staying. In the end, the whole situation became extremely uncomfortable because we felt we could no longer use the bathroom safely. We asked for a room change, but unfortunately the hotel was fully booked. We would have settled for using the showers in the wellness area instead, but those were not particularly clean either. Once you have a small child, you naturally become much more careful about hygiene. I genuinely felt sorry for the receptionist, because she had to deal with this situation despite being very kind and helpful throughout. The breakfast staff were also lovely. The straps on the children’s high chairs were extremely dirty, and honestly, I don’t think the chairs themselves are really suitable for babies. The breakfast was delicious, and the room could have been beautiful otherwise.

We stayed 1 night on our bike tour around Lake Balaton. We really liked the hotel. All themed room, we had an Art Nouveau room. The courtyard rather Spanish looking, with fountain, very pretty. Nice pool and jacuzzi in the basement. Friendly staff, varied and adequate breakfast. Recommended at any time!

There is a nice hotel with distinction, but to be a four-star spa hotel one expects more. We had a so-called retro room. Poor lighting in the bathroom. It took more than 5 minutes before there came hot water in the tap and shower. The room is not washed unless you ask. Apart from this it was a pleasant atmosphere with open atrium/outdoors. Breakfast was simple, but totally ok. I was excited to try the swimming pool. The joy was brief. It stood 25 degrees on a poster, but felt it was cold. Great location with walking distance to the center and Balaton lake.