Lion's Garden Hotel

Pleasant, cozy, and elegant hotel. Spa included in the price, and breakfast too. Room is fine, correct size. Breakfast is fine, it is a good breakfast, but for a 4-star hotel it also falls a bit short for me. The spa has wonderful hours that cover almost the entire day and allow you to enjoy it even if you arrive at the last minute (it closes at 10:00 PM). Obviously, it is fine, it is a 4-star hotel, but perhaps because of that I expected something more in both the breakfast and the spa. The spa falls a bit short: a huge pool but unheated and with cold water, a jacuzzi, a cold plunge pool, and a sauna; defining it as a "spa" is a bit of an exaggeration. Of all the lockers in the men's locker room, there was only one with a key that could be used; in the women's, not a single one, and you had to leave your clothes or whatever you were carrying without locking the locker. Even so, the hotel is very pleasant and I could stay there again without any problems (surely, my issue and not giving it a better rating is due to my expectations rather than the hotel itself).

Rooms are small and have unnecessary things like a large mirror (to try and make the room look bigger) just remove it for more space and also has a large table that takes up most of the space in the room. Staff are very rude and have bad attitude There is no information on how to call reception - I had to leave my room and go downstairs. Receptionist was rude saying “I’ll just google it” that’s what I did too but I’m asking you as it gave me two different information. Slammed pen for me to write for myself. Needed some ice and had to go downstairs to collect myself. The only hotel if you need something you need to go downstairs to collect (they don’t bring things to your room - so bizzare). Bar staff SO RUDE! again, more rude staff. Are we surprised? surely not at this stage. Honestly all the staff here are so rude. I’d never stay here again. I’ve only stayed 1 night and still have 2 more nights. Horrible place, horrible staff with bad attitudes.

We stayed here as we were going to the Arsenal match at the Puskas arena . It’s a great location and easily walkable too. To access the city there is a bus stop just moments away. The buses are frequent and it’s easy to negotiate where you stop. The hotel staff were extremely helpful and friendly. As our departure flight was very early morning they kindly provided a packed breakfast for us to take away. It was great. The buffet breakfast each day offered both hot and cold food, plentiful coffee and other drinks. Our room was very comfortable and spotlessly clean. We did find the air conditioning lacked any power but being able to open the windows helped. We would totally recommend this hotel if you are exploring Budapest. It is a nice calm environment to return to after a busy day sightseeing.