Tisza Hotel

Unfortunately, we had a very unpleasant experience at Tisza Hotel. We booked our stay through Szállásvadász. According to the booking confirmation we received, the total accommodation fee was HUF 89,600, which we paid in full in advance by bank transfer to Tisza Hotel. The hotel also confirmed that they had received the payment. However, upon arrival, we were required to pay an additional HUF 184,000 at reception. The receptionist told us that we would not be given our room key or allowed to go up to our room until this amount had been paid. We only received the key after paying the HUF 184,000. As a result, we paid a total of HUF 273,600 for the same booking, even though we had previously been informed that the total accommodation fee was HUF 89,600. We have filed a complaint with Szállásvadász and are currently waiting for an explanation as to why we were required to pay an additional HUF 184,000 on top of the amount that had already been paid in full in advance. We also experienced serious problems with the cleanliness of the room. Under the double bed, there was an appalling amount of dirt and grime: large amounts of dust bunnies, a dirty half-litre plastic bottle, a powder compact, and several dead insects. This was completely unacceptable to us in a hotel room and gave us the clear impression that the area underneath the bed had not been properly cleaned for a very long time. Unfortunately, based on this experience, we cannot recommend this hotel.

The hotel is located in a beautiful building that is imposing in size; unfortunately, I cannot say the same for room 309. We were 3 adults in a room where we struggled to move around. The bathroom is 80 cm wide with a shower access of about 30, so much so that I, a size 48, could barely fit in it. The sink is tiny and low, so much so that you have to contort yourself to brush your teeth. Breakfast is non-existent (exit the garage, turn right, and 200 m away there is a fabulous pastry shop). Cleanliness? Under the beds there was a whole world...

An ageing house with very small rooms. Paid parking available to the public. Breakfast buffet very clear with stale lukewarm coffee. Almost no warm water when showering (warm after almost 5 minutes). Some expertise would be required at reception. Information about rides on the Minibahn, museums closed or open?