Ipoly Residence - Executive Hotel Suites

Stayed in this hotel for a week in August of this year. The room was very dark, since didn’t have any English channel although they promised, we couldn’t read or watch tv. We killed 4 spiders. The shower had no glass closer, water was standing all over. The last night the ceiling light went out and my husband went down to report it. The front desk young man gave a bulb to my 77 year old husband to change it!!! High ceilling, so he had to step on a unstable chair, very dangerous but this doesn’t bother the young man, who didn’t even came up. The bulb didn’t work, when I went down, this is the respond I got, “ I give you an other one if it works, works if not, it’s not. 😳 No manager or repair man is available at this two 4 star hotel, ( the other one is Anna Hotel, supposed to be highly rated.? We never experienced such a rude and poorly run hotel in our life. After numerous phone call we got an other night lamp, after I suggested.

Asked for a taxi to pick us up at the station as we had had a problem with taxis at Budapest station but none appeared. The main hotel reception were poor and offered no help with our bags? The I poly had no sign and a dark and strange entrance. Room is very nice with almost a lake view and I'm sure we'll like it but so far the service is very poor.

The hotel is perfectly located close to the lake (cca 100m or less). The room is spacious although the shelf in the bath and also toilet seat were broken. The bed is comfortable enough but in case of the double size bed there is a hole between the two mattresses so quite uncomfortable if you are with your partner. Everything is very clean and the staff was very kind. The breakfast was also really-really good. Overall I can recommend the place, a bit overpriced but fine for some days.