Villa Valeria

From the sziget festival we drove straight to heviz where another festival Just started, a wine festival. After Sziget the hotel was really breathtaking. Everything Clean, good beds, powerfull shower and a friendly welcome. If wifi is important to you, it was not very Strong in our room.

After reading previous reviews, I was disappointed in our stay. There was one person to check us in and he promptly disappeared. When I was looking for towels to take to the lake, as promised on the website, I could not get the front door locked again and could find no one to assist. We were put in a guest house, which was nice and clean. But it had only one actual double bed, which I put my teenagers on. I slept on the couch which was made up downstairs and very uncomfortable. The breakfast was pretty sparse. Overall, not what I had hoped for or expected.

I've booked a room at Villa Valeria in July 2014. When I checked my credit card bill afterwards, I saw they charged me way to much (at least one additional night). When I complained they wanted my CVC code (the 3-4 digit code on the back of your credit card). Having this they could literally do anything with my account. Even though I could proove that they had already every information to simply refund the additionally charged money, they did not!!! After endless reminders and calls I finally decided to just give up. Until today I'm still doubting what strategy they had with me being a foreign tourist, not beeing able to simply sue them at the local court. Who knows into which dark channels they wanted to send my data! I want to warn everybody who thinks about staying at Villa Valeria! STAY AWAY!!!