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Reviews from Guests

3.0/5

tripadvisor

553

Reviews

from real guests

d_schultz_15

2

/

5

The hotel is in a great location. However, there wasn't a sign to find where it was (it was in an alley by a restaurant). Also, we were on floor 1 and didn't know that to get to our room, we had to walk through a restaurant every time. Also, not the hotel's fault (I think), but the fire alarm randomly went off at 7 am one morning, and we needed a security guard to help turn it off.

NoNameNine

1

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5

Very dirty - black moms in bathroom. Terrible condition- no bracket in shower for nozzle- broken off and not repaired- no toilet paper dispenser, outlet in bathroom out of the wall, only 1 dim light in room, no working light in kitchen. Very bumpy and hard mattress. Worst was people yelling until 4-5am EVERY night. Cars Erving engines outside until same time. Terrible experience.

485maliniz

3

/

5

Advantages: Great location, right in the heart of Reyjkavik downtown. Disadvantages: 1. Difficult to find. There is a handpainted sign on the wall but it's difficult to find." The best way to find the hotel is to look for Kron's Restaurant. Kron's appears to be part of the hotel. 2. The check-in is online. You will get an email on the day that you check in. Therefore, it would be very difficult if you wish to store bags in advance of the check in. Kron's proprietor was kind enough to allow me to leave my luggage in her restaurant. This is also a problem if you booked the property through a third-party site. You have to call the hotel to give them your phone number. 3. The rooms require updating though there is kitchenette (with some plates, bowls, silverware, and pots and pans.) My room in the rear was spacious and had a terrace but the terrace was not maintained well and the terrace furniture was sad. The guests in the adjoining room used their terrace and unfortunately I could hear their conversations. 4. The blinds on my windows were inadequate to block the 24 hour sunlight during the "night." 5. There is no one on the premises, except those who clean the rooms on the checkout days. 6. Bring your own toiletries.