Pablas International (C)

To start with, I would like to mention that some staff members at the reception seem to prioritize their own interests rather than genuinely assisting guests. It appears that they do not realize the impact of their behaviour on the overall guest experience. A more guest-centric approach would greatly improve the service and hospitality of the hotel. Other aspects of the hotel may be good, but the reception experience plays a crucial role in shaping a guest’s first impression. I hope the management takes this feedback seriously and works on enhancing their customer service. "Shorty" to be into consideration for this. He acts as if he is the owner, yet the real owner is much more respectful and down to earth person . If you're planning a family trip, I wouldn't recommend this hotel. However, if you're travelling alone and just need a place to sleep while spending most of your time outside, then it might be a decent option. One important tip: Check your room before confirming your booking. The reception staff tends to pressure guests into making payments upfront before even seeing the room. To avoid any surprises, insist on viewing your room first and then proceed with confirmation. I hope this helps future travellers make an informed decision.

Reception and owner of this hotel very rude, they don't have a dining room, they bring food at the room or you have to eat at the reception. Very noisy at night and very early in the morning, noise come from kitchen. I won't stay ever more at this "pension" it's nor really a hotel.

I have stay with my family stay was very good in hotel room service was good break fast dinner also very good room was properly clean and sanitized hot water 24 hrs service Karol bagh market is near by hotel Over all very good stay