Hotel Goan Heritage

Just hell in one word. This goan heritage hotel in calangute, is making fool by the decoration of the garden. ROOM SERVICE, FOOD, POOL EVERYTHING IS HORRIBLE, DIRTY .BEHAVIOR OF THE FRONT DESK IS CHEAP. Tourists Please avoid this beach property 🙏 😢 😫 😭.

If I could give this place zero stars, I absolutely would. Our stay at Goan Heritage was a complete disaster from start to finish, and I am writing this to warn anyone—especially parents—to never book a room here. We traveled with our 2-year-old hoping for a relaxing family getaway, but what we got was a dirty, unhygienic, and frankly pathetic excuse for a hotel. First, the maintenance is appallingly bad, and the entire property feels completely neglected. The bathroom was filthy upon arrival—grime everywhere, clearly not scrubbed or sanitized in ages. When you have a toddler, basic cleanliness is the bare minimum you expect, but this place couldn't even manage that. To make matters worse, the room service is practically non-existent. Trying to get anyone to help or bring basic necessities to the room was an exercise in extreme frustration. The staff seemed completely indifferent to our requests, which is the last thing you need when trying to manage a young child in a strange, uncomfortable environment. But the absolute worst part of the experience was the dining. The food was completely inedible, and the hygiene standards are dangerously low. The overall quality was bottom-of-the-barrel, and to our absolute horror, we found flies in our food. Serving contaminated, low-quality meals is completely unacceptable, and serving it to a family with a toddler is just negligent. It is entirely unsafe and disgusting. Nothing about this hotel is child-friendly. From the terrible upkeep to the gross lack of hygiene in the kitchen, it is a highly stressful environment for families. Do not waste your hard-earned money here. There are plenty of wonderful places to stay in Goa, but Goan Heritage is certainly not one of them. I’ll be attaching photos of this disaster so you can see the filth for yourself. Save yourself the stress, the disgust, and the ruined vacation—stay far, far away.

Staff were amazing ! Nothing too much trouble. Breakfast was one of the best we’ve had. Great location near the beach.