Ocean Palms Goa

Absolutely unbelievable today Wednesday 1st April , hotel closes the only pool so the hotel manager can have it for himself !! 42° and no pool facility , complained but staff weren't interested, told its a private event , everyone in the hotel paid good money to come here and have the facilities available especially the pool . Very bad attitude, were never informed. Will not come back here , don't recommend this hotel

We stayed at Ocean Palms from January to March. What was meant to be a simple 3‑week holiday turned into a much longer stay due to the Middle East crisis, and we are genuinely grateful that we ended up here. We were a party of four in two rooms, and throughout the entire stay we felt looked after, supported, and truly cared for. We stayed in several different rooms during our extensions, and every single one was excellent — spacious, spotless, comfortable, and beautifully maintained. High ceilings, plenty of light, and a real sense of calm. Housekeeping were outstanding every single day and deserve huge appreciation for their consistency and attention to detail. The staff at Ocean Palms are what truly make this hotel special. Every member of the team went above and beyond to help us during a stressful and uncertain time. The reception staff were incredibly efficient, friendly, and professional. A very special and heartfelt thank you to Baiju Vargheese. I contacted him through WhatsApp for every extension and room change, and he handled everything immediately, kindly, and with complete professionalism. He made a difficult situation so much easier for us, and we are extremely grateful for his support. Breakfast could be improved for Western guests — long waits and a lack of organisation, especially when waiting over 30 minutes for eggs. Terra Restaurant is lovely, clean, and well maintained. Some service can be slow at times, possibly due to language barriers, but the staff work extremely hard and deserve recognition. Overall, our extended stay at Ocean Palms turned into a positive and memorable experience thanks to the wonderful staff, excellent rooms, and the care we received throughout. We are genuinely thankful for everything and would 100% stay again. Close to the beach close to shops very good location

Lovely hotel hiding behind the shops and restaurants. The staff have been really helpful and eager to help. The food at Terra restaurant was really tasty and as I have a cheese allergy they cooked anything I wanted off the menu (without the cheese).