Dal View Resort

🌟 1 Star – A Deeply Disappointing and Uncomfortable Stay (6th–7th Feb) I regret to say that my stay at Dal View Resort was one of the worst hotel experiences I’ve ever had. From misleading booking practices to appalling service, this property failed on every front. **1. Bait-and-Switch Room Scam:** Upon arrival, we were shocked to discover that the room assigned to us looked *nothing* like the one advertised on Goibibo. The photos showcased a clean, modern space, but what we received was a dated, poorly maintained room with stained furniture and musty odors. This blatant misrepresentation feels like a scam to lure guests. **2. Disregard for Check-In Time:** Goibibo clearly stated check-in begins at **12 PM**, but the staff rudely insisted we wait until **2:30 PM** without offering a valid explanation or even a place to wait comfortably. After a long journey, this lack of flexibility or empathy set the tone for the rest of our stay. **3. Heater Failure & Nightmare “Service”:** The worst part came at **11:30 PM** when the room heater abruptly stopped working. Freezing and desperate, we called reception for help, only to be told, *“We’re sleeping, wait until 7 AM.”* No apology, no urgency—just indifference to our discomfort. We spent the night shivering under thin blankets, unable to sleep. **4. Zero Accountability:** When we raised these issues at checkout, the staff shrugged them off, refusing to acknowledge their failures or offer compensation. Their apathy confirmed that guest satisfaction means nothing here. **Final Thoughts:** Dal View Resort prioritizes cutting corners over customer care. The misleading room photos, disrespect for booking terms, and negligent staff make this property utterly unworthy of your money or time. **Do not book here** unless you want to risk sleepless nights, false advertising, and zero support in emergencies. **Goibibo** – I urge you to investigate this property’s unethical practices and hold them accountable.

Wow what a resort guyss,it is soo soo soo beautiful everything there was so perfect so peaceful so elegant,I stayed there for 5nights and the experience was very good,Food was also awesome,Can't wait to visit Kashmir again and stay in the same resort 🥰

Best view resort with best hospitality experience. Definitely will go again and again, feels like home outside home. Special cheers to Sohail for giving us such a memorable experience. Guys do stay here for an experience of lifetime.