The New Casablanca

We had limited options on valentine's day. Hence took this hotel. The lobby shows promise but once u get inside the room it's another story. Untidy as hell, we saw hairs of our previous occupants on the sheets and the quilt. There were plenty of plug sockets and only one of them worked. One even came loose out of the wall. One of my friends got electric shock from the geyser. When we wanted ice the hotel authority said they were out of it and even out of cold water. Location was very near to forum mall from where we got our cold water of course. The staff is unmannered. Not only they told us to get ice on our own they blamed us when we complained about the hairs on the bed.

Had been there couple of times when I had to book for my family members as it was very convenient in terms of location. Its a budget hotel with great staff. Its decent and neat. The good news is, the hotel is renovated now and I am sure the place might be better now.

The only good thing about the hotel is it's location just opposite to forum mall. Rooms are of decent quality but not very well maintained. You will get good deals if you are booking online but be ready to check in at check out sharp at 12 noon. Because the hotel staff are very hostile to online bookers and are not ready to tolerate even 30 minutes early check in. They will make you pay almost the same booking amount for early check in or late checek out. Never book directly with the hotel since their rates are highly inflated and absolutely not worth the quality. Also be ready to change your room once or twice during your stay as you will find something is not funcioning( TV, AC, Lights etc)